04/01/2026
Your healthcare organization installed an accessibility widget. Your compliance team checked the box.
Here's what actually happened: nothing changed in your code.
Overlay tools like UserWay and accessiBe operate on top of your website's HTML. They don't touch the underlying structure. The moment the script fails to load, gets blocked by a browser extension, or is removed, your site reverts to exactly what it was before -- inaccessible.
For healthcare organizations, that's not a technicality. It's a liability.
Automated tools detect somewhere between 20% and 40% of WCAG violations at best. The rest -- unlabeled patient portal forms, inaccessible appointment booking flows, missing context on medical images -- require human judgment and code-level remediation.
With the ADA Title II deadline on April 24 and the HHS Section 504 deadline on May 11, "we have a widget" is not a compliance strategy.
Real accessibility requires fixing what's actually broken. Link in comments.