AFMS - Dover - 436 Medical Group

02/22/2026

❄️⚠️Monday, February 23rd - 436 MDG CLOSED ⚠️❄️

The 436 MDG will be closed on Monday, February 23rd, in order to ensure the safety of our patients and staff.

The MHG Genesis Portal is available for messaging with your provider team: https://myaccess.dmdc.osd.mil/identitymanagement/app/login

🩺 Need care while we're closed?

📞 Nurse Advice Line: 24/7 support from registered nurses! Call
1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com/home for web or video chat.

🚑 Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location: https://tricare.mil/CoveredServices/IsItCovered/UrgentCare

🚨 Emergency: For threats to life, limb or eyesight: please proceed to the nearest emergency room or call 911.

We will continue to monitor the situation and provide updates as needed. Thank you for your patience and understanding!

02/18/2026

Did you know?
Measles is highly contagious and can cause serious health complications.
Measles spreads through the air when someone infected coughs or sneezes.
A person infected with measles can spread the virus to others four days before the rash even develops.
Measles: More than just a rash. It's SUPER contagious, spreading through coughs and sneezes before you even see the symptoms—fever, cough, runny nose, red eyes then rash (tiny red spots), starting at the head and spreading. Protect your family!

Vaccines = Protection! The measles, mumps, and rubella, or MMR vaccine is your best defense against measles. TRICARE covers it! No cost to you. Learn more: www.tricare.mil/immunizations or contact your local MTF.

02/09/2026

Airman First Class Jaycob Acain is this week’s Airman Spotlight for the 436 MDG!
Hometown: Honolulu, HI
Job Title: Aerospace Medical Technician, Family Health Clinic
How long have you served in the unit? 10 Months
Hobbies: Hunting, Fishing, and Boxing

A1C Acain is a valuable member of our Family Health Clinic Team. He was recently highlighted with a Patient Safety Award for updating and standardizing all Patient Procedure Consent Forms throughout the facility.
In the future, he hopes to continue to serve his country by commissioning as an Air Force Nurse or Physician Assistant.
His favorite part of working as a Medical Technician is working with outstanding co-workers and patients who push him to be better every day. We are proud of his stellar patient safety and customer service!

Defense Health Network Central
U.S. Air Force Medical Service - AFMS

02/06/2026

The MHS GENESIS Patient Portal gives you access to your test results as soon as they’re ready. Earlier access means you may see results before your provider reviews them.

If you have questions or need help understanding your results, your care team is available to help!

Learn more about using the
MHS GENESIS Patient Portal: http://www.tricare.mil/MHSGENESIS?fbclid=IwZXh0bgNhZW0CMTEAc3J0YwZhcHBfaWQQMjIyMDM5MTc4ODIwMDg5MgABHuJJPIdyMUBArSyGSaAFhulWh-qYIQoDyx7x4Ohh7jF4EDJMKh9rQLRJjaJg_aem_ImqJWMqU9cojlxJuFBD1ow

02/05/2026

The 436th Medical Group was recently recognized as the 2025 Air Mobility Command Clinic of the Year, marking the second consecutive year the clinic has received the award.

02/04/2026

The MHS GENESIS Patient Portal lets you view your test results as soon as they’re ready. Earlier access to these results means you may see them before your provider.

Don’t worry if you’re having trouble interpreting them. You can always reach out to your care team.

Learn more about using the MHS GENESIS Patient Portal at: www.tricare.mil/MHSGENESIS

02/02/2026

The most recent appropriations for the Department of War expired at 11:59 p.m. EST on Jan 30, 2026. Military personnel will continue in a normal duty status without pay until such time as a continuing resolution or appropriations are passed by Congress and signed into law. Civilian personnel not engaged in excepted activities will be placed in a non-work, non-pay status. If you have a medical emergency, call 911. For information about TRICARE coverage during the lapse in appropriations period, visit www.tricare.mil/shutdown.

Continuity of health care remains our highest priority. The 436 MDG remains open, including scheduled appointments and pharmacy services. For the latest updates on any changes to hours of operation or services during the government lapse in appropriations, please call 302-730-4633 or visit https://dover.tricare.mil/

The official website for Dover AFB Clinic 436th Medical Group

02/02/2026

The most recent appropriations for the Department of War expired on 11:59 p.m. EST on Jan 30, 2026. The Defense Health Agency will continue normal operations until we receive direction from the Department of War.

01/27/2026

❄️⚠️ Wednesday 28 January - 436 MDG DELAYED CLINIC OPEN TIME - 0930⚠️❄️

The 436 MDG will re-open on Wednesday, January 28th at 0930, in order to ensure the safety of our patients and staff.
The MHG Genesis Portal is available for messaging with your provider team: https://myaccess.dmdc.osd.mil/identitymanagement/app/login

🩺 Need care while we're closed?

📞 Nurse Advice Line: 24/7 support from registered nurses! Call
1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com/home for web or video chat.

🚑 Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location: https://tricare.mil/CoveredServices/IsItCovered/UrgentCare

🚨 Emergency: For threats to life, limb or eyesight: please proceed to the nearest emergency room or call 911.

We will continue to monitor the situation and provide updates as needed. Thank you for your patience and understanding!

01/26/2026

❄️⚠️ Tuesday 27 January - 436 MDG Weather Closure & Care Options ⚠️❄️

Due to inclement weather, and in order to ensure the safety of our patients and staff, the 436 MDG will be closed Tuesday, January 27th. We apologize for any inconvenience and appreciate your patience as we reschedule affected appointments. Our team will be contacting patients to reschedule appointments. Additionally, the MHG Genesis Portal is available for messaging with your provider team.

🩺 Need care while we're closed?

📞 Nurse Advice Line: 24/7 support from registered nurses! Call
1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com/home for web or video chat.

🚑 Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location: https://tricare.mil/CoveredServices/IsItCovered/UrgentCare

🚨 Emergency: For threats to life, limb or eyesight: please proceed to the nearest emergency room or call 911.

We will continue to monitor the situation and provide updates as needed. Please stay safe during these adverse conditions!

01/25/2026

❄️⚠️ 436 MDG Weather Closure & Care Options ⚠️❄️

Due to anticipated severe winter weather and for the safety
of our patients and staff, the 436 MDG will be closed Monday, January 26th. We apologize for any inconvenience and appreciate your patience as we reschedule affected appointments. Our team will be contacting patients to reschedule appointments. Additionally, the MHG Genesis Portal is available for messaging with your provider team.

🩺 Need care while we're closed?

📞 Nurse Advice Line: 24/7 support from registered nurses! Call
1-800-TRICARE (1-800-874-2273) or visit https://mhsnurseadviceline.com/home for web or video chat.

🚑 Urgent Care: Visit a TRICARE-authorized urgent care center. Find a location: https://tricare.mil/CoveredServices/IsItCovered/UrgentCare

🚨 Emergency: For threats to life, limb or eyesight: please proceed to the nearest emergency room or call 911.

We will continue to monitor the situation and provide updates as needed. Please stay safe and warm during the storm!

01/21/2026

Scheduled Maintenance for Prescription Refill Phone Line

Attention Valued Patients,
Please be advised that our Pharmacy prescription refill phone line will be temporarily unavailable due to a scheduled system update.

Downtime Window:
• Date: Wednesday, January 28, 2026
• Time: 3:00 PM - 5:00 PM EST
During this two-hour window, you will not be able to request refills or check the status of your prescriptions via the phone system.

Alternative Refill Option:
While the phone line is down, please use our online MHS GENESIS Patient Portal Web Refill website:
https://tricare.mil/mhsgenesisrxrefills

Normal service will resume at 5:00 PM. Thank you for your understanding.

You can now use the MHS GENESIS Patient Portal to request refills for most prescriptions from your military pharmacy. This new feature, which began Feb. 29, 2024, applies to your existing medications that have remaining refills.