Our office hours during COVID-19 are Monday through Friday, 8am to 5pm with our appointment scheduling taking place by phone daily from 8am to 1pm.
All health maintenance visits are seen in in a separate dedicated part of the office.
Visits for illnesses are seen in the afternoon in a separate part of the office through a separate entrance. All room surfaces are cleaned between patients.
We ask that you call upon arrival at the parking lot so we can direct you to the appropriate exam room. Please note that you may also book your annual health maintenance visit for patients of any age, these visits are spaced for social distancing.
We do not use the waiting room and direct you straight to an exam room
We provide care for all our patients of all ages for routine preventive health maintenance visits and sick visits
Sick Visits and all other Well Visits will be accomplished as Telehealth Visits whenever possible.
Please sign up for our patient portal.
All the best and stay well
Dr. Alena Ashenberg MD Pediatrics
Patient portal sign up directions
1. Follow the link sent to you in an e mail from our office.
choose user name and password. You will get help with this from our office.
2. Download “Mychart app” to your phone or tablet. It is a red icon with a white heart shape in it. (try to add the picture) . And download Zoom
3. Choose MA for location.
4. Choose PPOC for organization.
5. By MA law if your child is over 13 years old they have to setup their own account with their own E Mail address, user name and password. This will enable them to use the Telehealth visit feature, please make sure this is done and active.
6. Please login to become familiar with the system. DIRECTIONS FOR VIRTUAL VISIT: https://drive.google.com/open?id=1x82ZMZdDlVpS0cKlKidmMPEjLxnb0oef
Our practice is located in Dracut, about a seven minute drive from Lowell General Hospital and an easy drive from Lowell, Chelmsford, Andover, Tyngsboro and Southern New Hampshire. I see all of my patients consistently for both sick visits and health maintenance visits. I also take care of any after hour emergencies they may have during the week and have 24/7 coverage on weekends and holidays.
As a result, I get to know my patients and their parents very well. I stay in close contact when they get sick and remain in touch until they are back to normal.
Knowing you can speak with your child’s doctor anytime for an emergency decreases the stress of dealing with an illness and improves the safety and the quality of care.
The office is open 6 days a week with evening hours on Tuesdays and Thursdays, as well as morning appointments on Saturdays. We have a large waiting room and 2 small rooms that are used solely to prevent infection transmission when necessary.
I admit patients locally to Lowell General Hospital and use Children’s Hospital Boston for more complicated problems. The practice is part of the Boston Children’s Hospital Pediatric Physician Organization, and this allows me to refer my patients for specialty care directly to this highly rated hospital, either in Boston or at one of their closer satellite facilities.
I graduated Cum Laude from Faculty of Medicine by the Israel Institute if Technology, followed by one year of Internship, three years of Pediatric Residency at Children’s Hospital in Austin, finished in 1989. This was followed by one year in the Pediatric and Neonatal Intensive Care Units. I have since been in private practice for over 25 .
If you want personal, friendly care from an experienced Pediatrician, the same at each visit, who is associated with Children’s Hospital Boston, along with a friendly office staff, who will know you and your child, come and see us.
Prenatal consults are always available at no charge and new patients are welcome.
