Duncan Rheumatology Center

02/03/2026

📢 Patient Portal Update from Duncan Rheumatology

We’re happy to share that our new patient portal is now fully up and running!

Please note that our old patient portal will be disconnected within the next 48 hours. If you have not yet set up your new portal account and need assistance, please call our office and we will be glad to help you get connected.

Thank you for your patience as we continue working to improve your patient experience!

Duncan Rheumatology Team

01/25/2026

Important Update - Our office will be CLOSED tomorrow Monday Jan 26th. We apologize for any inconvenience. We want to keep our staff and patients safe. Please call your pharmacy and/or use your patient portal for refill request as we continue to monitor the situation. Thank you!

01/22/2026

❄️ Weather Update❄️

We are closely monitoring the forecast as snow and icy conditions are expected over the weekend. At this time, we are unsure what weather conditions will look like at the beginning of next week.

If we need to close due to unsafe weather or icy road conditions, our scheduled patients will receive a text message notification as soon as a decision is made.

If the office is closed, please:

Contact your pharmacy directly for prescription refill requests, or
Use the patient portal for non-urgent needs

Your safety — and the safety of our staff — is always our top priority. Please take extra precautions, stay safe, and stay warm during this winter weather.

Thank you for your understanding. 🤍❄️

01/13/2026

📣 Important Update from Duncan Rheumatology 📣

We’re excited to share that we’ve transitioned to a new Electronic Health Record (EHR) system! 🎉

With this change, you may notice some new appointment reminders, including automated phone call reminders and we will also be launching a new patient portal.

As we get settled and find our rhythm with the new system, we kindly ask for your patience and understanding. Our goal is to make this transition as smooth as possible while continuing to provide you with the best care.
Thank you for bearing with us during this time. We truly appreciate our patients! 💙

— The Duncan Rheumatology Team

11/25/2025

🍂 Holiday Hours Update 🍂
Duncan Rheumatology Center

Our office will be closing at noon the day before Thanksgiving and will remain closed all day on Thanksgiving Day so our staff can enjoy the holiday with their families.

If you need any medication refills, please contact your pharmacy ahead of time so requests can be processed without delay.

We hope you and your loved ones have a safe, warm, and wonderful Thanksgiving holiday! 🧡🦃

10/30/2025

📞 Hey everyone! Quick update from our office:

We’ve recently switched to a new phone system to help things run smoother! From now on, please call our main number: 580-786-4590 for anything you need — appointments, questions, refills, etc.

Some of our other lines no longer ring through to the main phones, so this number is the best way to reach us.

The number for the infusion suite (to reach David) is still the same 580-606-6118

Thanks so much for your patience while we get used to the new system — we appreciate you all! 💙

10/20/2025

🚨 Important Notice for Our Patients 🚨

We’ve recently been made aware of ongoing Medicare scams in which our doctor’s name has been used as a provider without authorization.

We want to remind all our patients to review their Medicare Explanation of Benefits (EOBs) carefully. If you notice any services, tests, or charges that you did not receive or authorize, please report them directly to Medicare.

Your vigilance helps protect you and others from fraud.

— Duncan Rheumatology Team

10/06/2025

OFFICE UPDATE:

Our phone lines are working, but currently being updated- you may experience brief interruptions or delays when calling.

Additionally our patient portal is temporarily down. We are working to restore access as soon as possible and appreciate your patience during this time.

- Thank you

Send a message to learn more

07/02/2025

Our office will be closing July 3rd - July 6th for the holiday. We will reopen Monday July 7th. Please use your patient portals for all refill requests. We wish you all a Happy Fourth!!

03/17/2025

ATTENTION - NEW OFFICE POLICY -
If you do not provide a copy of your insurance cards at your first visit of the year, you will NOT be seen and will be rescheduled. Also - if your insurance has changed it is your responsibility to provide this information to our office and provide a copy of the card, if your insurance denies due to incorrect information you will be responsible for the payment. Thank you!

02/19/2025

Please allow our staff time to arrive safely. We will be opening at 9am today. Thank you!!

02/18/2025

Attention‼️ Our office is closing early due to the weather conditions. The safety of our patients and staff is our top priority. Please use your patient portal for all refill requests. We will update on tomorrow as we evaluate the situation. Thank you!