01/06/2026
Dear Parents and Caregivers,
Over the past few years, we have seen an increase in urgent care visits among our patients, and we want to take a moment to remind you of the importance of having your child seen by their own pediatric doctors and nurse practitioners whenever possible—especially when they are sick.
At our practice, your child’s health and well-being are always our top priority. Our providers know your child. We understand their medical history, past illnesses, medications, and any ongoing concerns. This continuity of care allows us to fully evaluate what is happening, make informed decisions, and provide treatment that is tailored specifically to your child. When children are seen outside of our office, important details can sometimes be missed, and follow-up care may be delayed or fragmented.
We are here for you. Our office offers same-day sick appointments, and we strongly encourage you to call us first when your child is not feeling well. We have also made internal changes to improve scheduling and patient flow, and we expect wait times to continue to decrease as a result. Seeing your child in our office allows us to track patterns of illness, ensure proper follow-up, and partner with you in managing both short-term concerns and long-term health.
While urgent care centers can be helpful in certain situations, they do not replace the value of an ongoing relationship with your child’s primary pediatric care team. By seeing your child when they are sick, we can better understand what is happening, provide consistent care, and help keep your child healthy now and in the future.
Thank you for trusting us with your child’s care. Please remember—we are here, we are available, and we are happy to see your child when they need us.
Warm regards,
Pediatric Services of Springfield
