
07/12/2025
Dear Patients and Oregon Citizens:
Providence has announced their decision to use American Specialty Health (ASH) as a go-between for integrative naturopathic doctors and patients beginning 9/1/25. Unfortunately we will not be able to continue providing in-network care to Providence patients if this moves forward.
ASH is notorious for limiting patient access to visits by requiring Prior Authorizations to be filed PRIOR TO EVERY VISIT with reduced doctor payments as low as $45/visit when with inflation since the pandemic, the staffing time to acquire a PA can reasonably cost $30+/PA in staffing costs. This does not include the cost to staff scheduling, checking benefits prior to visits, real estate and medical supplies, billing costs, physican salary costs. We won't bore you, but you understand how unsustainable this immediately becomes.
This is a reimbursement rate that requires our providers to work for free, not even covering the overhead for a single visit.
Why should you care?
It limits your access to providers with experience, generally. If you have Providence insurance you will no longer have access to any integrative health providers (chiropractic, naturopathic, acupuncture, and massage) on a reasonable timeline. Many of your providers will likely drop Providence panels. GIH doctors will be forced to eliminate our participation in Providence panels.
It's unethical middle management at a time where patients will be forced to find a new P*P when waitlists are well over 12 months long in Oregon.
What You Can Do?
If you have Providence insurance, your voice matters MORE than ours. Insurance companies listen to members. Consider calling Providence directly to express that these changes create unreasonable barriers to your ability to access timely primary care.
This is an email that Providence has provided: PHPAppealsAndGrievances@providence.org
You may also submit a complaint to the Oregon Division of Financial Regulation (ODFR). This is the body that regulates insurance in Oregon and your access to care is being restricted.
https://sbs.naic.org/solar-web/pages/public/onlineComplaintForm/onlineComplaintForm.jsf?state=or
Sign the petition below!
Donate to the Oregon Association of Naturopathic Doctprs who politically advocates for appropriate patient and provider access legislation:
https://www.oanp.org/donations/donate.asp?id=4505
There is a dangerous trend we must stop. You deserve access to good primary healthcare in Oregon.
Providence Health Plan: Don’t Let ASH Block Our Access to Care