01/23/2026
Our National Business Development Rep, Whitney, took a trip to our Nashville call center the other day and has a kind word for them:
"At the heart of our organization is a team that shows up every single day to do some of the most important work there is.
Our call center isn't just answering phones -- they are answering moments of fear, courage, hope and change. Every call represents a real person reaching out, often at one of the most vulnerable points of their life.
This incredible team listens without judgement, responds with compassion and helps guide individuals and families toward the support they need. Their work saves time, reduces barriers to care and most importantly -- helps save lives.
We are endlessly grateful for the dedication, professionalism and heart our call center team brings to this critical role. They are often the first voice someone hears when they decide it's time for help -- and that matters more than words can express.
Thank you to our call center team for being steady, compassionate and mission-driven every single day."