09/15/2025
Hiring a Night Shift EMS Dispatcher II!
Starting at $28.26 Hourly
Join Hackensack Meridian Health and be part of our excellent Emergency Medical Services Team.
The Night Shift EMS Dispatcher II performs dispatch functions on behalf of the EMS department(s). Coordinates requests for EMS services. Responsible for efficiently and accurately managing incoming and outgoing telephone and radio communications. Acts as a liaison between EMS and those requesting EMS services, such as police departments, fire departments, other EMS agencies, civilians, case managers, social workers, and other facility representatives. Validates requestor information and associated documentation (e.g., PCS forms) and follows up on discrepancies on time. Processes 9-1-1 requests for service, including providing emergency medical call screening and pre-arrival instructions as indicated. Provides dispatch to EMS department units and interacts with EMS crews. Communicates effectively with requestors, including updates regarding scheduling, delays, and other relevant information. Escalates concerns and conflicts to the chain of command promptly. Performs all other duties assigned by leadership.
Requirements for the position:
1. High School diploma, general equivalency diploma (GED), and/or GED equivalent program.
2. Minimum of 1 year of customer service experience in a health care setting; or, 1 year of experience in dispatching law enforcement, fire department, or EMS services.
3. Excellent written and verbal communication skills.
4. Proficient computer skills that may include but are not limited to Microsoft Office and/or Google Suite platforms.
Click here to learn more about the position and to apply for EMS Dispatcher II.
https://jobs.hackensackmeridianhealth.org/job/edison/ems-dispatcher-ii-full-time/19511/85462011104