Practice-Web

12/05/2024

Silence on hold can feed endless to your dental patients. 60% of them are going to hang up after just one minute!

Without engaging hold music or messages, your practice may be losing potential appointments, and ultimately, revenue. 😱

Engaging messages during hold time can reduce abandonment rates, as callers are more willing to stay on the line when they're learning about office updates, promotions, or services.

💡Bonus Tip: You could even use your hold message to tell funny dental jokes to keep your patient in a happy mood until you are able to get back to them. E.g.: What's the best time of day to go to the dentist? Tooth-hurty. 😉

Updating your hold messages regularly can help your practice keep patients informed, maintain their interest, and turn hold time into a valuable opportunity for engagement.

11/28/2024

Happy Thanksgiving from All of Us at Practice-Web!

This Thanksgiving, we’re reminded of how grateful we are for you, our valued clients and followers. Thank you for trusting us to support your practice and for being a part of the Practice-Web community.

We hope your holiday is filled with delicious food, cherished moments with family and friends, and plenty of laughter and joy.

Here’s to a wonderful Thanksgiving and continued success together!

🧡 Your Practice-Web Team

11/12/2024

Ever wondered who’s behind the friendly voice at Practice-Web, ready to help your practice reach new heights? Meet Chelsea, our passionate Sales Executive! 👋🏻

With her deep knowledge of dental practice needs and a knack for helping clients maximize patient care while cutting down on costs, Chelsea is here to make a difference. Discover her journey, favorite Practice-Web features, and why she’s so dedicated to transforming practice management.

👉 Get to know Chelsea and learn how she can help your practice thrive!

Chelsea, Practice-Web's dynamic Sales Executive, is dedicated to finding solutions that improve patient care and streamline workflows. Get to know her...

11/07/2024

Overdue patient accounts are silently draining your dental practice’s revenue. Good news: you don’t have to chase payments or strain patient relationships!

Practice-Web’s integration with TSI Collections empowers you to manage overdue accounts seamlessly, keeping your cash flow healthy and patient trust intact.

👀 Want to see how it works? Join Practice-Web's COO, Neel Kothari, and James Barnhill, IC Sales Representative, from Transworld Systems Inc. on Thursday, November 21st at 11 AM PT/2 PM ET for our FREE virtual learning session, "When and How to Send Patients to Collections."

In this quick and informative 30-minute session, you'll learn how to:

👉🏻 Seamlessly integrate TSI Collections with Practice-Web to streamline overdue dental payment management.

👉🏻 Identify the right time to send your dental patients to collections, helping you recover payments faster.

👉🏻 Implement best practices for managing overdue accounts, improving cash flow for your dental practice.

👉🏻 Maintain strong patient relationships while reducing bad debt and minimizing financial stress for your practice and the patient.

👉🏻 Automate and track collections directly in Practice-Web, saving time and effort for your team.

This session is free, but seats are limited. Register now: https://meet.zoho.com/7jP9zfzTsg

10/31/2024

You know what's really scary? 😱 Losing 1/3 of your dental patients to frightfully bad phone experiences.

A generic "leave a message" prompt on your office's voicemail can frustrate patients, leaving them unsure of when they'll hear back - or if they even reached the right office.

Patients are 22% more likely to engage when voicemail messages provide clear information and instructions. A professional, friendly message with details on office hours, call-back timelines, and emergency instructions can help your practice build trust and keep callers reassured.

(See a full list of voicemail essentials on slide 5!)

Just a few small changes can help your practice encourage patient engagement and satisfaction.

Keep your patients engaged and informed with seamless communication tools and follow Practice-Web for more practice tips and updates!

10/29/2024

Is your dental staff struggling to determine the best way to reach patients? Should you call or text?

Choosing the wrong communication method can lead to missed appointments, time wasted, and unhappy patients!

Understanding when to call vs when to text your patients can improve efficiency, boost patient engagement, and enhance operations for your practice. With Practice-Web, you have texting available through pwConnect - an affordable eService that makes it easy to connect with patients quickly and effectively. Here's a quick guide to help:

Texting is ideal for straightforward, non-urgent matters - saving your team time while keeping patients informed. Texts are great for:
🦷Appointment Reminders
🦷 Quick Clarifications
🦷Post-Visit Instructions
🦷General Practice Updates
🦷Holiday Wishes or Special Offers

On the other hand, calls provide a personal touch, especially for complex or sensitive issues, ensuring patients feel valued and heard. You should pick up the phone for:

🦷Financial Discussions
🦷Scheduling Specific Treatments
🦷Explaining Treatment Options
🦷Follow-Up After Procedures
🦷Handling Emergencies or Urgent Matters

Optimizing communication with your patients can create a smoother, more effective workflow in your practice with Practice-Web and pwConnect. You'll be reaching the right patients, the right way, every time!

10/22/2024

💸 Dental practices like yours are missing out on maximizing revenue because their patients don't use their full insurance benefits before they expire. Most dental patients don't even realize their benefits expire!

In fact, the average patient lets $400 of insurance benefits expire - for a dental practice with 2,500 patients, that’s $1 million in lost production every year! 🤯

What if you could end the year with a full schedule, higher revenue, and help your patients avoid wasting their unused dental benefits at the same time? Practice-Web wants to help you finish the year strong! 💪

Check out the latest Practice-Web blog to learn how to effectively target patients with unused benefits and keep your schedule packed as the year wraps up: https://blog.practice-web.com/end-of-year-marketing-get-patients-to-use-expiring-benefits/

Learn how to get patients to use their expiring benefits and boost year-end revenue with Practice-Web's tools.

09/26/2024

👀 Looking to add orthodontics to your dental practice?

With more than 74% of general dentists now offering some form of ortho, now is the perfect time! Don't get left behind!

Check out our latest blog on why it's worth it and how you can get started quickly. Whether you're new to ortho or just looking to optimize, we've got you covered.

Offering ortho can boost your revenue and keep patients returning to your practice. Hit the link to learn how to transform your dental practice today: https://blog.practice-web.com/benefits-and-steps-to-adding-orthodontics-to-your-practice/

Adding ortho is easier than you think! In this blog, we’ll show you how simple it is, how profitable it can be, and how to market your ortho services effectively to attract new patients with Practice-Web.

09/24/2024

😩Are you overwhelmed by the thought of adding Ortho to your practice? Are you already offering Ortho and tired of juggling multiple systems?

You don't need pricey software to add Ortho to your dental practice! Practice-Web's all-in-one solution gives you everything you need to manage both general dentistry and Ortho in one platform at a low price!

🪄Combine powerful Ortho features like scheduling, treatment planning, billing, and patient communication into one easy-to-use platform - that's what you get with Practice-Web! You could be saving up to 15 hours a week on administrative tasks alone - automating your Ortho processes can reduce administrative time by up to 40%

Check out our latest blog to see:

👉 How easy it is to set up Ortho features with Practice-Web

👉 How to streamline scheduling and recalls for Ortho patients

👉 Simplified billing with automatic Ortho claims

👉 How to monitor patient progress in real-time with our Ortho Chart

Check out the step-by-step guide to see how Practice-Web can help you simplify ortho for your practice: https://blog.practice-web.com/simplifying-orthodontics-with-practice-web-a-step-by-step-guide/

[…]

09/17/2024

If you're not one of the 74% of general dentists who now offer Orthodontics, you could be leaving 25-30% of potential revenue on the table.

Check out our webinar replay on “How Adding Ortho Can Maximize Your Practice’s Growth and Retention.”

You’ll learn:

👉 Why adding Orthodontics to your general practice is an easy way to expand care, boost production, and delight patients.
👉 How to do Ortho the right way by starting small, getting trained, and investing in the proper tools.
👉 The best ways to market your Ortho services effectively to new and existing patients.
👉 How to schedule, chart, and bill for Ortho in Practice-Web.

Already offering ortho? Watch to discover NEW ways to refine your services, optimize your ortho strategies, and boost patient retention.

Don’t miss out on this opportunity to take your practice to the next level! Watch the replay now: https://www.youtube.com/watch?v=z0FrC1XHcYI

Adding Orthodontics to your practice with Practice-Web is EASY and can help you collect thousands more and delight your patients. Watch the webinar replay to...

08/27/2024

74% of general dentists are increasing their revenue with orthodontics. Are you?

Find out how Practice-Web, our all-in-one practice management solution, can help you start small with Ortho and grow big returns in our FREE webinar tomorrow, Wednesday, August 28th, at 11 AM PT/2 PM ET.

You'll learn:

👉 Best practices for scheduling, charting and billing for Ortho in Practice-Web.
👉 How to refine your skills and add new Ortho treatment types.
👉 How to keep your patients happy and coming back for more!

Don't miss out on this chance to maximize Ortho with Practice-Web! Seats are limited! Sign up now: https://meet.zoho.com/qufbk1460d