Hillcrest Pharmacy & Compounding of Elkton

11/27/2025

10/02/2025

, I am writing to express my frustration with the support I received from your Web support and Optum pay teams. Despite spending two hours on the phone and being transferred multiple times, I was unable to resolve my issue with the Optum pay portal. The representatives I spoke with demonstrated a lack of training and support, and were unable to even facilitate a three-way call to assist with logging in with correct credentials. Instead, they engaged in a blame game, shifting responsibility between teams. I urge you to consider dedicating a more specialized team to addressing minor issues like this one. I would appreciate it if someone with expertise in setting up the Optum provider pay portal could contact me. This morning has been extremely frustrating, with eight different representatives from two teams failing to provide a successful outcome. Furthermore, I was told that a three-way call was not possible, and that a manager could not be brought onto the phone because they were working remotely. This raises concerns about the lack of oversight and management within your remote teams. I look forward to a more effective and efficient support experience in the future.
Help needed # Optum

09/16/2025

We offer flu, Covid-19, and other vaccinations. No appointments needed. Walk-in patients welcome.

05/26/2025

On this Memorial Day
We remember and honor the brave men and women who fought for our country.

04/06/2025

Methylated multivitamins are now available in our inventory. We welcome you to stop by and collect your supplies today!

04/06/2025

Looking for Compounded semaglutide?
We offer 3 or 6 months supply with valid script from Dr.
Stock up your supply before 5/22/2025!
Let us help you in your weight management journey!

02/19/2025

Experiencing flu symptoms? We have home test kits for Covid and flu available. Please stop by to obtain yours today!

02/19/2025

In need of compounded semaglutide? Is your insurance provider not covering GLP-1? We can guide you through your weight loss journey. Reasonable pricing available for each dosing. Reach out to us today or stop by to get more information.