01/30/2026
Pardon us while we crow a bit!
The Outpatient Rehabilitation team of Arnot Health has been named a 2025 Human Experience (HX) Guardian of Excellence Award® winner by Press Ganey, the global leader in healthcare experience solutions and services. This award is part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, according to performance in patient experience.
As a winner of the Press Ganey HX Guardian of Excellence Award®, Arnot Health is in the top 5% of healthcare providers in delivering rehabilitation in the last year.
Terri Hepp, MS, FACMPE, CPXP, FHX, Chief Experience Officer for Centralus Health said, “I am thrilled to celebrate our outpatient rehabilitation team on receiving this well-deserved national award that is reflective of the voice of their patients. This incredible honor shines a light on a team whose strength lies not only in clinical excellence, but in the way they support one another and care deeply for every patient. Their culture of teamwork, kindness, compassion, and empathy is truly inspiring, and it shows in the lives they touch every day. This achievement also reflects exceptional leadership that brings people together, elevates everyone, and sets the standard for excellence. I could not be prouder of this remarkable team”
Congratulations!