07/10/2025
Bringing your newborn home is a beautiful moment, but it can be also filled with questions and adjustments. For first-time mom Elisa, Ochsner Baptist’s Family Connects program was a lifeline of support after welcoming her son, Cooper, into the world.
The Family Connects program is a partnership between Ochsner Baptist and the New Orleans Health Department. This program offers free in-home nurse visits to new families, providing essential care and guidance during those early weeks.
Elisa delivered Cooper on Sept. 22, 2024, under the care of OB/GYN Melissa Jordan, MD. Reflecting on her experience, Elisa said, “The Ochsner Baptist team was tremendous from the first ultrasound to leaving the hospital. They helped me understand perspective, feel seen and normal, and I always felt at ease to ask them truly anything.”
While at the hospital, Elisa opted into the Family Connects program and was paired with registered nurse Jasmine Clayborne. Jasmine’s in-home visits provided not only expert care for Cooper but also much-needed support for Elisa. Elisa said, “My entire experience of carrying, delivering, and caring for Cooper was made exceptional by Ochsner. But nurse Jasmine took it to the next level because in addition to helping us better understand and better care for Coop, she helped me to do so for myself too.”
“Family Connects coming to my home made sure I took care of myself, not just my baby. Nurse Jasmine helped me feel like a priority. She took the shame out of asking for help and helped me find the light during postpartum challenges.”
Elisa credits Jasmine with transforming her postpartum experience: “She’s not only responsible for Cooper’s blossoming health in our fourth trimester but also my physical and mental health too. Angels exist on this side of heaven, and Nurse Jasmine, a founder of this program, is one of them.”
In the photo gallery, Cooper is pictured with nurse Jasmine during one of the home visits.
Since its launch at Ochsner Baptist last year on July 9, 2024, Family Connects has:
đź’™ Supported 430 families
đź’™ Connected 198 families to community resources
Elisa’s advice to new parents considering the program: “Yes is the answer. Answer yes.”
Learn more about how Family Connects can support you and your newborn: https://nola.gov/health-department/family-connects/
Alongside Nurse Jasmine, Baylie Williams and Marissa Skipwith are compassionate and dedicated registered nurses who play a vital role in the Ochsner Baptist Family Connects program, providing exceptional care and support to our patients and community.