04/11/2026
🎉 It is National Patient Access Week! 🎉
This week we’re recognizing our incredible patient access team, along with our amazing therapy schedulers and Pediatric Orthoptic and Prosthetic Services (POPS) scheduler staff, for the vital role they play every day.
Often the first point of connection for patients and families, this team sets the tone for the entire care experience. From welcoming voices on the phone to seamless scheduling and behind‑the‑scenes coordination, they combine efficiency and compassion to make patients feel supported from the very start.
Whether navigating complex schedules, handling insurance details or supporting families during stressful moments, they consistently go above and beyond.
A heartfelt thank‑you to Brenda, Chris H. and Erin from our therapy scheduling team, Danita, Kim, Kris, Lynne, Sandy and Selena representing POPS (not pictured). Your dedication, professionalism and empathy make a lasting impact across all departments and most importantly, for the patients and families we serve. 💙