Looking Glass HYS is home to all LG programs that provide services to unhoused and at risk youth.
New Roads provides assistance to homeless and runaway youth ages 16-21 who are interested in creating long-term solutions that improve the quality of their lives.
10/27/2025
Halloween is a popular day around HYS! If you have any extra costumes or costume supplies laying around Station 7 or New Roads would appreciate them! Station 7 is open 24/7 and is located at 931 W 7th Ave in Eugene, feel free to give a call at 541-689-3111 to coordinate a drop off.
New Roads is open 7 days a week from 8am-5pm! They're right next door at 941 W 7th Ave, give them a call at 541-686-4310!
10/19/2025
Have you ever wondered what the difference is between Transitional Housing and Rapid Re-Housing programs?
Transitional Housing (TH) is long-term shelter typically used for individuals with high barriers to housing such as criminal records, prior evictions, or poor credit. This program serves youth under the age of 18 and can provide housing for up to 24 months. Folks enrolled in TH programs sublet apartments leased by Looking Glass at no cost to them. They work with their case managers to overcome barriers to housing such as expungement, building credit, or saving money.
Rapid Re-Housing (RRH) programs assist youth with securing a lease agreement and utilities under their own name. Program participants are expected to maintain employment or a source of income while Looking Glass subsidizes their rent in tiers during their enrollment, potentially covering 100% of the rent for up to 3 months. The program decreases contributions periodically until the participant can maintain paying rent entirely on their own.
The goal of these programs is to provide support and case management so that participants can move into their own self-supported housing at the conclusion of their enrollment. Both programs pull participants who have completed a Front Door Assessment (FDA) from Lane County’s Centralized Waitlist (CWL). Once pulled, an assigned case manager will make contact and start the process of finding housing including assisting with getting an ID, apartment searching, and navigating the participants individual barriers.
If you or someone you know needs housing support, call our crisis line at 541-689-3111 to start the process of completing an FDA with one of our trained assessors. While we can’t guarantee acceptance into a housing program, we can still work with you to navigate your unique housing situation and set you up for success in your own housing journey.
10/18/2025
Not all youth feel comfortable accessing overnight shelters, but that doesn’t mean they don’t need resources to stay safe. We are seeking tents, sleeping bags, and tarps to help youth survive the elements. These items go quickly, so every contribution helps reduce the risks of living unhoused.
10/17/2025
Boundaries can be tough, especially when others don’t respect them. However, healthy boundaries are an important part of taking care of yourself. Staff at any of our programs can help you think through what boundaries matter to you and how to put them into practice. You don’t have to figure it out alone!
10/16/2025
The Behavioral Health Resource Network of Lane County (BHRN-LC) is here to support folks that have a relationship with substances – whether that’s active use, interest in harm reduction, or curiosity about abstinence. These services are low barrier, culturally and linguistically specific, and collaborative to ensure access to the continuum of BHRN services. All BHRN programs are offered totally free to the community thanks to funding from Measure 110. Give us a call at 1-800-422-2595 and get connected today!
10/15/2025
Did you know that New Roads completes two 2-hour outreach shifts every day of the week? For four hours a day, we are out in streets, camps, schools, and in the community providing resources and referrals for homeless and at-risk youth. Our Rural Program also serves the greater Lane County area from Florence to Oakridge, Coburg to Cottage Grove, and everywhere in between. Do you know of a good place for us to go and meet folks where they’re at? DM us any ideas you have on areas in Lane County that could use some outreach. We look forward to hearing from you!
10/14/2025
Have you seen those black and yellow Safe Place signs around town? They mean help is available for youth in crisis. If you’re feeling unsafe for any reason, you can walk into any Safe Place site and ask for support. Staff will immediately connect you with Station 7, Lane County’s central Safe Place site, to make sure you’re safe. You can also hop on any LTD bus and ask for a “Safe Place ride” and they’ll bring you to Station 7 at no cost. You can also text “SAFE” and your current location to 4HELP (44357) and a representative will send you information on your nearest Safe Place location. For youth, it’s someplace to go and someone to help.
10/13/2025
Happy ! Today we’ve got the spotlight on Travis, our PEER Shelter Program Manager! Travis (he/him) has been with us since opening the PEER Shelter in October 2023. He came to us with 11 years of professional mental health and social work experience including 6 years managing programs. His favorite thing about this work is knowing that his contributions have impacted the lives of hundreds of guests who have accessed the shelter since opening. Travis reports he gets the most job satisfaction when he sees our guests achieve their goals such as finding stable housing, getting a job, or anything else they set their mind to! He also has the goodest service dog ever that comes to work with him every day and is happy to introduce his sweet boy to anyone who wants to meet him! Travis is a strong leader, a role model, and a genuinely kind and caring person who has had a profound impact on the successes we’ve seen at the shelter. Thank you infinitely for your patience, dedication, and hard work! We appreciate you!
10/12/2025
If you’re looking for housing support, the first step is often a Front Door Assessment (FDA). This involves a short meeting with one of our Case Managers where we take the time to learn more about your situation. This includes gathering information about where you’re staying now, what challenges you’re facing, and what kind of housing support would fit best. It’s not a test, and there are no “right answers.” The goal is to connect you to the program that makes the most sense for your needs, whether that’s emergency shelter, transitional housing, or rapid rehousing. It’s a safe place to start that we hope will lead to a safe place to live. If you think an FDA would help your situation, call us at 541-689-4310 to schedule an appointment with our Case Manager for your assessment.
10/11/2025
Secondary trauma can happen when you hear about another person’s traumatic experiences, whether it’s from someone you know or from the news. While compassion is important, so is protecting your own well-being. Our programs can connect youth with mental health resources and help you explore ways to practice self-care and set healthy boundaries. Empathy is powerful but it’s strongest when you take care of yourself, too.
10/10/2025
A warm shower is wonderful, but it’s even better with the right supplies. Station 7 is looking for donations of towels, washcloths, and travel-size shampoo, conditioner, or soap. We’re also in need of menstrual products such as pads and tampons, which can be costly Cand out of reach for many. No one should have to choose between their comfort and other basic needs. Your donations can help remove that barrier for local youth.
10/09/2025
Have you heard about BHRN Lane County? Looking Glass is part of a coalition of 11 agencies who share the goal of supporting those who use or have experience using substances and need additional support. You can get connected to any of the services below by reaching out to our 24/7 hotline or connecting with any of our BHRN LC partners! There is no wrong door and no wrong way to address your journey, we are here for wherever you are - from harm reduction to treatment and everything in between. Give us a call at 1-800-422-2595 and let’s chat!
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New Roads provides assistance to homeless and runaway youth ages 16-21 who are interested in creating long-term solutions that improve the quality of their lives.
Services provided include:
Basic needs: The Drop-In Center offers homeless youth food, clothing, showers, laundry, phones, computer, mail/messages, lockers, and other vital resources.
Street Outreach: Staff provide youth on the streets of Eugene, Springfield and rural communities with gateway services, information, referrals, advocacy, and support.
Case Management: Case management services include a transitional living plan and assistance in finding stable housing. Youth are taught essential skills needed to acquire and maintain housing. In addition to housing, case managers can also help with providing food stamps, health insurance, identification, and employment.
Employment: Youth are provided with employment guidance including resume preparation, skills training opportunities, interview preparation and job search and connectivity to employment.
Education: The New Roads School is an alternative educational program for middle and high school students who are runaways, homeless, or at-risk of becoming homeless. Students are able to work toward credit recovery or preparation for their GED.
Behavioral Health: Behavioral health outreach workers and therapists are available to support youth with ‘in the moment’ behavior interventions. Components of this service include mental health treatment, substance abuse treatment, and dual diagnosis treatment.
Station 7: Station 7 is a 24 hour overnight shelter and provides youth 11-17 with an emergency place to stay for up to 21 days and also provides basic needs services. The phone number is also a crisis line and can be reached at (541) 689-3111.
