West-Com Nurse Call Systems, Inc.

22/09/2022

It's day 2 for exhibitors in Kansas City, MO! We're hoping to see some new (and some familiar!) faces over the next two days. Please take a moment to come see us and let us know what the most important initiatives are for your facility in the last few months of 2022 and what big things you're planning for 2023. If you have patient and caregiver collaboration and increased patient safety on the agenda, we'd love to become a partner and help you realize those goals. Our purpose-built solutions can be tailored to fit your facility's unique needs today and in the future. Sheila and Chris can't wait to see you!

20/09/2022

We’re spending the next few days with our partner, the NRHA, at their Critical Access Hospital Conference in Kansas City, MO. If you’re planning to attend, we hope you’ll join us in our booth so we can learn more about the patient and caregiver collaboration initiatives in your facility. Safe travels, and we hope to see you Wednesday and Thursday!

Learn more about the conference here: https://www.ruralhealth.us/events-(1)/custom-event-details?eventId=24

Join clinic and CAH stakeholders from across the country for NRHA’s Rural Health Clinic and Critical Access Hospital Conferences, Sept. 20-23.

19/09/2022

Monday Meet & Greet: Sheila Dempsey RN, BSN

Sheila joined our team in September 2019 as our director of clinical solutions. In December 2020, Sheila transitioned into an interim regional director for the Midwest to help fill a void. Sheila had much success in the regional director role and built solid relationships with our distributors and customers, so it was only natural that when an opportunity in her home region became available, Sheila took the position.

About Sheila: "I grew up in Drexel Hill, PA, a suburb west of Philadelphia. I attended West Chester University, where I earned my BSN. Over the last 37 years, I have spent time working in clinical settings in a variety of ways. First, I worked as a med-surg nurse for a few years and then transitioned into the ICU for 5 years. I eventually moved to the OR for more than 10 years. While an OR nurse, I was recruited to become a clinical educator for a major wound care company. After 6 months, I was promoted to an account sales executive, a role I held for 10 years. I then moved into surgical sales and account management for other medical devices and capital equipment.

I am very passionate about educating our customers on our innovative products, leveraging my strong clinical and sales backgrounds to create the best outcomes for everyone. In my current role at West-Com, I help hospitals and health systems achieve their patient and caregiver collaboration goals, with state-of-the-art, purpose-built solutions, carefully designed for each facility’s unique needs."

Favorite Hobbies: "In my free time, I enjoy spending time with my family, especially my granddaughter, who loves the beach as much as I do! I also really love playing golf (my newest hobby!) and pickleball, and of course sitting and watching the sunset with my husband, with a glass (or two) of vino!"

17/09/2022

Happy World Patient Safety Day from all of us at West-Com!

15/09/2022

Since 2017, the number of patients who choose their healthcare provider based on access to digital health tools has DOUBLED. A recent study by the 2021 Healthcare Consumer Market Report shows “53% of consumers are likely to switch providers for superior virtual care offerings.” If we take a step back from traditional virtual care--a virtual physician’s visit for a common illness from the privacy of your home--and think about the implications for acute care patients during their stay IN the hospital, the idea of virtual care can change a patient’s experience dramatically.

Research shows that rural and critical access hospitals are a primary driver of the economy in their communities. Outside of the obvious economic benefits of profitable healthcare alone, these facilities are typically the largest employers in the area, too. That means it’s incredibly important for the health of the facility, and the health of the community, to treat patients locally, and reduce the number of patient transfers to larger urban facilities.

Take a peek at how West-Com approaches virtual care in rural America, and see first hand one hospital’s journey to delivering better care. You can find it here: https://www.westcomncs.com/resource/rural-health/

How West-Com is helping rural health and critical access hospitals improve access to quality care within local communities through virtual care.

09/09/2022

Did you know West-Com has new resources to help you get started establishing a virtual care protocol for your facility? We published an article earlier this week, and we invite you to take a look! https://www.linkedin.com/posts/westcomncs_telehealth-virtualcare-healthcareit-activity-6972981372600672256-8Rn7?utm_source=share&utm_medium=member_ios

And if you’re interested in seeing how we’ve been able to help one of our partner hospitals in Nebraska, you can watch their story here! https://youtu.be/Wdg-Uk7QmEc

Learn how West-Com integrates disparate technology to simplify healthcare communication and improve the delivery of care.

05/09/2022

Happy Labor Day to our friends, family, team, partners, customers and distributors! We hope you’re enjoying the long weekend and are spending the extra time doing what you love.

03/09/2022

Did you know that a study done by the Joint Commission revealed that communication breakdowns were at the root of over 70% of sentinel events? The bright side is that means improving patient and caregiver collaboration and communication can have an immediate and substantial impact on patient safety and patient outcomes. At West-Com, our purpose-built suite of technology solutions helps facilitate communication among care teams, streamlines caregiver workflows, decreases medication and medical errors for the patient, and drives increased patient outcomes. Take a look at how these solutions have helped one of our partner hospitals by clicking here: https://www.westcomncs.com/resource/rural-health/

29/08/2022

Monday Meet and Greet: John Wailes

John joined the West-Com team earlier this summer as Regional Sales Director, supporting hospitals and healthcare systems in the Western part of the U.S.

About John: I began my college days at a private school in the Midwest called Wabash College where I participated as both a collegiate swimmer and rugby player. I ultimately transferred schools and graduated from Indiana University. I am a US Army Military Police Officer and Firefighter and am a veteran of Operation Enduring Freedom. After the military, I spent a short time in facility operations management before settling into healthcare sales, which is where I have been for the past 10 years. I have sold various products and services in hospital environments, clinics, and ambulatory surgery centers. I currently live in the Denver, CO area with my wife and two daughters.

Favorite Hobbies: In my free time, I enjoy hiking, biking, camping, and exploring the outdoors with my family. I also enjoy hunting, fishing, barbequing, and smoking meat so of course cooking and eating good food makes my list too!

26/08/2022

On August 10, the National Quality Forum (NQF) released a report outlying 37 health measures designed to address specific needs of communities in rural areas. Among the measures discussed are ways to improve HCAHPS scores, a common initiative on every facility's radar. The report is designed to assist rural healthcare providers in selecting the most relevant methods to implement based on their local population and implementation feasibility.

West-Com is dedicated to helping our healthcare customers in their quest to improve the patient and caregiver experience. Want to learn more? Click the link to request a demo: https://lnkd.in/gq8EZtZG

25/08/2022

Not long ago, Kendra Brown, CNO for Kearney County Health Services had a patient that would put her on a mission to dramatically change access to care for those in her community. Since implementing West-Com's care collaboration technology, she's now able to keep her patients in their home community while still connecting them to specialists, physicians and family, both near and far.

22/08/2022

It's Monday Meet & Greet!

Andrew Cook recently joined the West-Com team as a Regional Sales Director in the Southeast.

About Andrew: I grew up in Alabama and attended Samford University, where I earned my degree in Nursing. I later earned a Bachelor’s Degree in Organizational Management from Colorado Christian University, and an MBA from LSU. Over the last 28 years, I have spent time working in a clinical setting in a variety of ways. First in orthopedic trauma and as an orthopedic coordinator, and then moved into Surgical Sales and Account Management for other medical devices and capital equipment. I am really passionate about positive leadership and coaching team members to be the best versions of themselves. In my new role at West-Com, I help hospitals and health systems achieve their patient and caregiver collaboration goals.

Favorite Hobbies: In my free time, I enjoy spending time with my wife and three children. I also really love to hunt and fish!

We’re so glad to have you aboard, Andrew!