One Step Ahead & HME has everything you need for in-home medical equipment. We carry a full line of durable medical equipment:
Bili lights
Mastectomy products
Diabetic shoes
Products from Amoena, Invacare, ResMed, Trulife, Med-Lift, and more
See us for all your equipment needs, plus a range of important assessment services:
Free mastectomy fittings
Free orthotic fittings
Free diabetic foot assessment
Free delivery on select equipment
Since 2005, One Step Ahead & HME has been providing quality medical products and related services for residents of Fairfield and the surrounding communities. Our company is local, family-owned and -operated, and we have a staff with over 50 years of health care experience.
When you visit our store, you'll always find our staff available and willing to answer your questions. Let us assist you in any way that we can. Our focus is on providing you with superior service and custom care.
We have more than 10 employees who are committed to your wellness and comfort and dedicated to giving you the personal service you deserve. Several of our employees carry certification and licensure from national agencies, so we can ensure that you receive the knowledgeable care you require. Our team includes professionals with credentials for pedorthic assessments, mastectomy fittings, and respiratory services.
One Step Ahead & HME's exceptional staff includes 3 certified pedorthists: Lucy Potts, Christina Simpson, and Kirsten Melton. Our certified pedorthists have received extensive training and earned their credentials. They'll help you with specialized footwear.
Assessing your feet
Consulting with your physician
Modifying footwear
Employing supportive devices to address conditions that affect your feet and lower limbs
Lucy Potts and Christina Simpson are trained and qualified to help you with measurements, fitting, dispensing, and adjusting prostheses, bras, and related supplies.
Neil Austin, our respiratory therapist, enables us to provide you with a range of respiratory care services in our store and in your home. Neil is trained and certified to help you with numerous respiratory needs:
Administering and maintaining home oxygen
Assisting you with CPAP and BiPAP therapy
Other respiratory supplies and treatments
We are accredited by the Accreditation Commission for Health Care (ACHC) in Illinois to ensure quality, patient-focused, clearly written standards for our home medical equipment organization. ACHC is a leader in durable medical equipment, prosthetics, orthotics, and supplies (DMEPOS) accreditation. We provide HME services, which is the delivery, set up, and / or maintenance of medical equipment and / or oxygen as well as education regarding the use of the equipment.
We provide respiratory care service (RCS) by a licensed respiratory care practitioner. RCS is on-going hands-on care of the client / patient, which may include an assessment and / or education of a respiratory condition.
In addition, we provide Fitter Services that include orthotic / prosthetic fitting of a variety of products such as diabetic shoes, soft orthotic appliances, and post-mastectomy breast prostheses.
Accreditation is a process in which certification of competency, authority, or credibility is presented. Being accredited, One Step Ahead & HME can assure you that our trained professionals have the skill and judgment to provide service related to the preservation or improvement of the health of individuals or the treatment or care of individuals who are injured, sick, disabled, or infirm.
Our Code of Ethics:
We will consistently strive to provide quality services to our patients and to the community in accordance with the highest professional and ethical standards possible.
We will abide by federal, state, and local laws, statutes, rules, regulations, and ordinances, and with federal, state, and private payer health care program requirements.
We will conduct business professionally and properly, and we will do our best to prevent any fraud or abuse of federal, state, or private payer health care programs.
We will not discriminate on the basis of age, s*x, race, creed, color, national origin, or disability.
We will fulfill our obligation to screen, test, manage, and evaluate personnel.
We will fulfill our obligation to orient employees to their roles and to provide staff development education to maintain the current knowledge and skills needed to competently serve our patients.
We adhere to standards of integrity in advertising, marketing, billing practices, and managing the services we offer.
We will assist in admitting, planning, and discharging patients in a manner that will meet the total patient care needs, in cooperation with community resources and agencies.
We will not knowingly misrepresent the relationship of the company to other health care providers, institutions, or payers.
We will take appropriate precautions necessary to ensure the safety of our employees and patients.
We will protect our employees and patients with appropriate insurance coverage.
We will take appropriate measures to provide our patients with respect, emotional support, and personal dignity.
