09/15/2025
I wanted to share this review that one of our patients posted recently. As Dr. McElvain's office manager, I have seen him do things like this for his patients and employees without hesitation many times over the years, and I am so grateful that Pat took the time to share his experience!
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"I have been going to Lone Star Family Dental for a couple of years now and a patient of Dr. Justin McElvain's. But early on in this relationship, Justin proved that he is much more than a highly competent dentist. He is a trusted and valued friend.
I don't often write reviews on anything or anybody but I think this story deserves to be told. Before we knew each other very well, I had an appointment with Dr, McElvain one afternoon. I was close to being late for the appointment because when I was leaving my previous appointment at the McKinney Salvation Army headquarters, I saw that my car had a flat tire. I was now in panic mode and did not have time to change the tire so I asked a friend if he would take me to Lone Star Family Dental which he did, just in time for the appointment. As Justin was preparing for the dental work, I was talking about my car problem and that I did not have a way home to pick up an air compressor which I thought would enable me to air up the tire and allow me to get to Discount Tire to get it repaired. Justin immediately said that he would take me home to get the compressor at Heritage Ranch and then drive me back over to the Salvation Army where my car was.
As a reminder, I had not been a patient of Dr. McElvain's very long and he certainly had no need or responsibility to offer to help me at the end of his long day and I certainly was not asking him to do so. However, at the end of my appointment, off we go to my home at Heritage Ranch to get my air compressor which, by the way, is not small and requires two men to pick it up and load it into an SUV. When we get back to my car in McKinney, Justin again helps me off-load the compressor, watches me air up the tire and finally, helps me load the compressor into my SUV. This entire ordeal took about at least an hour, as I recall.
This story is NOT about a dentist. It IS about a good man, taking the time and making a considerable effort to help someone else in need. As I have continued to get to know Justin even more, I continue to admire him even more as a young man building a career and a business and as a father and husband of a beautiful young family all of whom I have seen at his practice.
OH, BY THE WAY, Dr. Justin McElvain is also a first class, full service dentist using the latest in dental technology and practices along with an excellent and caring office staff.
Even my retired dentist friends at Heritage Ranch use him.
AND, I have even managed to overlook the fact that he is an Aggie.
Pat Friend
Heritage Ranch, Fairview"
