Duality Massage & Craniosacral Therapy offers client-centered massage therapy using the following techniques or any combination of techniques: customized therapeutic massage, Swedish massage, Craniosacral therapy, gua sha, cupping, and hot stone therapy. If you currently or have recently had any respiratory, flu, or cold symptoms including fever, chills, nasal drainage/congestion, sore throat, cough, muscle aches, or shortness of breath, you are required to reschedule your appointment for a date at least 14 days in the future. SCHEDULING
Services are scheduled by appointment only. To accommodate today’s busy lifestyle we do often have same-day appointments available. However, to ensure that we are able to accommodate your preferred appointment times, we ask that you schedule with as much advance notice as possible. All appointments are reserved with a credit card at the time of scheduling. CANCELLATION POLICY
24 hours notice is required to cancel or reschedule an appointment. Failure to cancel appointments at least 24 hours in advance or failure to show up for your appointment will result in a charge of up to 100% of the scheduled appointment fee which will be processed on the credit card retained on file to reserve the appointment. If you need to reschedule because you are not feeling well or have any COVID-19 related symptoms, please contact us as soon as possible to reschedule. There will be no fee charged for cancellations due to illness. PAYMENT
Full payment is due at the time of service. We accept cash, checks & credit cards (Visa, Master Card, Discover, or American Express). ARRIVING LATE
If you are late for your session you are welcome to receive whatever time is left in your appointment. Due to our tightly booked schedule, we are generally unable to extend your session beyond your original appointment time. Regardless of the length of the service actually given, you will be responsible for payment of the full service you scheduled. HEALTH CONSIDERATIONS
Please inform us at time of scheduling of any health conditions, allergies, special needs or concerns you have. Your safety is important to us & some services may not be appropriate for certain conditions. COMMUNICATE YOUR PREFERENCES
Be sure to speak up. All aspects of your massage session can be modified to your preference: pressure (too light or too deep), lighting in the room, style of music, temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence.