Fort Drum Medical Activity

12/11/2025

Reminder, the Guthrie Army Health Clinic and all Fort Drum Medical Activity clinics and services will close at NOON tomorrow, Dec. 12. Please plan your visit accordingly.

Half-Day Operating Schedule Notice:

The Fort Drum Medical Activity will operate on a half-day schedule Friday, Dec. 12, 2025. All clinics and services will close at 12 p.m.

Normal operations will resume Monday, Dec. 15, 2025.

Note: All dental clinics and services will remain open during this time. Dental clinics will close at 12:20 p.m. on Friday, Dec. 19, 2025, with the last patient being seen at 11 a.m.

If you have a medical emergency, please call 911. Should you still require assistance, please call the MHS Nurse Advice Line at 1-800-TRICARE (874-2273) or go to https://my.mhsgenesis.health.mil/.

12/11/2025

*** Appointment Line Wait Time Increase ***

December 11, 2025

​We are experiencing a temporary increase in hold times when calling our appointment line due to unexpected staffing challenges.

​We sincerely apologize for any inconvenience this may cause and appreciate your patience as our dedicated team works to assist every patient.

​What you can do:
• For less urgent requests, consider using the MHS GENESIS patient portal to request appointments or send messages: https://my.mhsgenesis.health.mil
• Please keep in mind that calls are answered in the order they are received.

​Thank you for your understanding.

12/05/2025

Meet the unsung heroes of military healthcare!

💻 The Information Management Division (IMD) at Guthrie Army Health Clinic is managing a massive digital ecosystem - over 1,100 computers, 40 servers, and crucial MHS GENESIS support - to ensure seamless, efficient patient care.

Their hard work and dedication to cybersecurity recently paid off! The IMD team achieved an impressive Maturity Level 3 rating in a Defense Health Agency Cyber Health and Readiness Inspection Program (CHRIP) evaluation, surpassing the required Level 2. That's a huge win for data security and readiness!

Read the full story on how these IT specialists keep the entire MEDDAC mission-ready: https://www.army.mil/article/289402

At Guthrie AHC, managing the massive task of managing the digital ecosystem falls to the Information Management Division, or IMD.

12/05/2025

Half-Day Operating Schedule Notice:

The Fort Drum Medical Activity will operate on a half-day schedule Friday, Dec. 12, 2025. All clinics and services will close at 12 p.m.

Normal operations will resume Monday, Dec. 15, 2025.

Note: All dental clinics and services will remain open during this time. Dental clinics will close at 12:20 p.m. on Friday, Dec. 19, 2025, with the last patient being seen at 11 a.m.

If you have a medical emergency, please call 911. Should you still require assistance, please call the MHS Nurse Advice Line at 1-800-TRICARE (874-2273) or go to https://my.mhsgenesis.health.mil/.

12/04/2025

Delayed Reporting Order:

Due to inclement weather, the Garrison Commander has issued a DELAYED REPORTING ORDER for Thursday, Dec. 4, 2025.

The Guthrie Army Health Clinic, all troop medical clinics, Pharmacy, Lab, behavioral health and all dental clinics will open at 9:00 a.m.

**Appointments scheduled before 9:20 a.m. are canceled and will be rescheduled.

We encourage members of the Fort Drum community to monitor local news media for weather conditions and stay abreast of Fort Drum's status by using one or more of the following methods: The Fort Drum Information Hot-Line 315-772-DRUM (3786); Option #1 (Delay/Closure Information) and Option #2 (Current Road Conditions). The Fort Drum website at: www.home.army.mil/drum and here on Fort Drum’s page. Winter weather safety tips from the Federal Emergency Management Agency can be found at: www.ready.gov/winter-weather. Monitor local driving conditions at https://511ny.org.

12/03/2025

12/03/2025

🗓️ December Schedule Update: Walk-In Contraceptive Services (WICS)

The Fort Drum MEDDAC WICS clinics will observe specific closures this month. Please check the schedule before your visit:

- Active Duty Service Members: The Conner TMC WICS clinic is CLOSED Dec. 9 and Dec. 16.
- All other eligible beneficiaries: The Guthrie Primary Care WICS clinic is CLOSED Dec. 30.

Operations remain normal on all other Tuesdays. For a full list of available contraceptive services, please visit: https://guthrie.tricare.mil/Health-Services/Contraceptive-Care

12/02/2025

Spreading holiday cheer! 🎶✨

A huge shoutout to the talented Soldiers from the 10th Mountain Division Band for stopping by Guthrie Army Health Clinic today. They treated our patients and hard-working staff to some beautiful holiday music. 🎺

It was the perfect way to brighten spirits and bring a little festive magic to the day!

🎄

12/02/2025

(Update: Dec. 2, 2025)
*** Appointment Line Wait Time Increase ***

​We are experiencing a temporary increase in hold times when calling our appointment line due to unexpected staffing challenges.

​We sincerely apologize for any inconvenience this may cause and appreciate your patience as our dedicated team works to assist every patient.

​What you can do:
• For less urgent requests, consider using the MHS GENESIS patient portal to request appointments or send messages: https://my.mhsgenesis.health.mil
• Please keep in mind that calls are answered in the order they are received.

​Thank you for your understanding.

12/01/2025

🚨 LAST CALL FOR WALK-IN FLU SHOTS! 🚨

Time is running out to get your flu vaccine without an appointment! The walk-in clinic at Army Public Health Nursing is ending soon.

📅 Deadline: This Thursday 📍 Location: Army Public Health Nursing

⚠️ Important Update: After Thursday, you will only be able to get a vaccine via:
- Scheduled appointment
- During a regular primary care visit
- TRICARE Participating Network Pharmacy: https://tricare.mil/CoveredServices/IsItCovered/FluVaccine

Don’t wait for an appointment—do your part to protect the health of the Fort Drum community today! 🏔️

🤝 Help Protect Your Community. Get Your Flu Shot! 💉

Getting vaccinated is more than personal protection—it’s a vital way we protect the health of our loved ones, teammates, friends, and the entire Fort Drum community.

Army Public Health Nursing's Walk-in Flu Vaccine Clinic will continue to operate through December 4th, making it easy to get your vaccine:

• Who: Service Members, TRICARE beneficiaries (ages 18+), and Fort Drum DA and DOD Civilians.
• When: Mondays through Thursdays, 8:00 a.m. – 12:00 p.m. (Available until December 4th)
• Where: Army Public Health Nursing Clinic, Building P-36, 1st Street West, Fort Drum.

Let's keep our community healthy and strong this season!

11/26/2025

🚨 IMPORTANT REMINDER: Thanksgiving Holiday Hours 🦃

Please plan ahead! The Fort Drum Medical Activity (MEDDAC) schedule this week impacts services on both Thursday and Friday.

📅 THURSDAY, NOV 27 (Thanksgiving Day): CLOSED. All Fort Drum MEDDAC clinics and services are closed to patient care.

📅 FRIDAY, NOV 28 (Reduced Schedule): Fort Drum MEDDAC operates on a significantly reduced and consolidated schedule.
• ❌ CLOSED ALL DAY: Key services, including Pharmacy, Laboratory, and the Appointment Call Center, to name a few, are closed to patients (Check the original post for the full list).
• 🕛 NOON CLOSURE: All remaining open and consolidated clinics and services will close promptly at 12:00 PM.

ACTION: Please review the detailed consolidated schedule carefully to verify the specific operating status of your clinic before coming in!

🦃 Thanksgiving Operating Schedule

Please read our consolidated schedule carefully. Normal operations resume Monday, Dec. 1, 2025.

***CLOSED ALL DAY***
📅 Thursday, November 27, 2025 (Thanksgiving Day) The Fort Drum Medical Activity and Guthrie Army Health Clinic will be CLOSED to all patient care and services.

***REDUCED & CONSOLIDATED SERVICES***
📅 Friday, November 28, 2025 (The Day After Thanksgiving) Some clinics and services will close at NOON, while others will be closed all day or consolidated to other locations.

🚫 CLOSED TO PATIENT CARE ALL DAY
o Pharmacy Services
o Appointment Call Center
o Laboratory Services (only open for internal use)
o Armed Forces Wellness Center
o Exceptional Family Member Program (EFMP)
o Audiology / MIPS
o Nutrition Clinic
o Optometry Clinic
o Musculoskeletal Clinic
o Army Public Health Nursing Clinic
o Women’s Health Gynecology Clinic

🔄 CONSOLIDATED & CLOSING AT NOON
o Troop Medical Clinics consolidated to Guthrie PCC (Limited same day services)
o All Behavioral Health services consolidated to Wilcox BH (No walk-in services available)
o Radiology services consolidated to Guthrie AHC (Walk-in X-rays only)
o Dental Health Activity services consolidated to Stone Dental Clinic (open 7 a.m. to 4 p.m. for sick call, scheduled exams, and scheduled hygiene)

⏰ CLOSING AT NOON
o All other clinics and services not listed above will close at 12:00 PM.

🚨 IMPORTANT: CHECK BEFORE YOU GO! If you are unsure of your clinic's status, please check ahead of time before visiting the clinic. We appreciate your patience and understanding.

11/26/2025

*** Important Update Regarding Appointment Line Wait Times ***

​We are experiencing a temporary increase in hold times when calling our appointment line due to unexpected staffing challenges.

​We sincerely apologize for any inconvenience this may cause and appreciate your patience as our dedicated team works to assist every patient.

​What you can do:
• For less urgent requests, consider using the MHS GENESIS patient portal to request appointments or send messages: https://my.mhsgenesis.health.mil
• Please keep in mind that calls are answered in the order they are received.

​Thank you for your understanding.