05/02/2025
Now Hiring for Patient Service Coordinator position.
BASIC FUNCTION: Handle telephone calls and mail. Schedule appointments. Prepare patient records. Maintain reception area. Maintain supplies and stationery. Prepare daily financial reports and deposits.
SCOPE OF RESPONSIBILITIES: Responsible for maintaining efficient patient flow to pre-testing. Responsible for providing accurate and timely financial information to management.
PRINCIPAL FUNCTIONAL RESPONSIBILITIES: Review clinic charts daily, including registration of new patients or changes with established patients, sending electronic claims, paper claims, including secondary claims and re-bills, post payments, correct rejected claims, re-bill, or call, charge surgeries and lasers, split care billing, statements, Answering telephones, scheduling appointments, greeting and receiving patients, preparing patient files, daily deposits, handling patient charges and payments, confirming patient appointments, making recall appointments, monthly billing with out-standing patient accounts, postage supply, insurance and Medicare status for outstanding accounts, order office supplies, order stationery supplies. Manage accounts payable, make deposits, record requests from disability, other physicians, Medicare, make claim appeals, phone calls to insurance and or Medicare, call past due patients, EOM, Aging.
Note: Many of the above duties are assisted with and or performed completely by our corporate office; assistance from outer offices is necessary to complete many tasks.
All Employees are required to maintain:
• Efficiency
• Exceptional Time Management
• Exceptional Customer Service
• Respectful Communication to Doctor and fellow staff members and patients.
• Remain Punctual
• Accuracy of all functions
• Problem solve issues
• Assist in other departments when patient care and or necessity of projects dictate.
• Positive, Accepting Approaches to policy changes from management
• Easily approachable
• Maintains a positive disposition when changes are introduced or when direction is given
• Dependable Attendance
The above job description outlines the most obvious responsibilities and expectations of a Patient Service Representative. It is impossible to list a complete detailed description as it is dictated by patient care and growth opportunities. Owners/Management reserves the right to modify the above stated job description without notice.
Contact us: hr@clearviewvision.com
