Irwin Army Community Hospital

Irwin Army Community Hospital The preferred healthcare team for the Big Red One Community. Vision: The preferred healthcare team for the Big Red One Community.

Purpose: We believe in teamwork and selfless service, which is why we provide/enable high quality care to make a positive difference. Mission: Irwin Army Community Hospital delivers high quality patient centered health care to the Big Red One community enabling readiness and setting conditions for Military Medicine 2026 and beyond.

Fill Your Prescriptions Ahead of Thanksgiving SurgeFORT RILEY, Kansas (Nov. 17, 2025)  — Irwin Army Community Hospital i...
11/17/2025

Fill Your Prescriptions Ahead of Thanksgiving Surge

FORT RILEY, Kansas (Nov. 17, 2025) — Irwin Army Community Hospital is advising patients to refill their medications this week, Nov. 17–21, to avoid significant delays expected ahead of the Thanksgiving travel period.

The week of Nov. 24–28 is historically one of the busiest periods for the pharmacy, as many beneficiaries seek refills before leaving town. Patients should anticipate increased wait times during the holiday week. In addition, the pharmacy, along with other ancillary services, will be closed Thursday, Nov. 27, in observance of the federal holiday.

Pharmacy leadership is strongly encouraging all TRICARE beneficiaries to plan ahead.

“Every year we see a surge in last-minute refill requests right before Thanksgiving,” said Dr. Alexander Vos, Chief of Pharmacy Services. “If patients refill this week, they’ll not only give their providers an opportunity prior to travel to address any medication concerns but avoid the longer wait times that are seen during truncated holiday weeks.”

Patients are advised not to wait until Nov. 21 to begin thinking about refills. Early action this week will help the pharmacy team process requests efficiently while providing timely, reliable service for the Fort Riley community.

Refill Options and Prescription Activation

Call (785) 453-6572 and choose your preferred pickup location, including the 24/7 Script Center kiosk at the hospital. First-time Script Center users will need their prescription number and ID card when picking up.

Proceed directly to Main Pharmacy Window 7 if:
• You called in refills through the Refill Line, or
• You received a “Ready for pickup” text message.
Do not pull a ticket at the kiosk when using Window 7 for refills.

IACH Outpatient Pharmacy
Hours: Monday–Friday: 8:30 a.m.–4:15 p.m.
Closed weekends and federal holidays.
Location: 650 Huebner Road, Fort Riley

Farrelly Health Clinic Pharmacy
Active Duty Only
Phone: (785) 240-5536
Hours: Monday–Friday: 7:15 a.m.–3:15 p.m.
Closed weekends, federal holidays, and training holidays.
Location: 8072 Normandy Drive, Fort Riley

1st Infantry Division

11/17/2025

When SSG Richard Banks found himself thousands of miles from home, fighting to save a failing marriage while carrying the weight of leadership, grief, and exhaustion, he reached a breaking point no one around him could see.

What followed was a turning point sparked by the quiet intervention of a leader who refused to let him fall, and sustained by a newfound passion that pulled him forward. In this intimate conversation, SSG Banks shares how he stepped back from the edge and discovered purpose through endurance training. It will remind anyone struggling in silence that their story isn’t over, and that help, purpose, and connection can be found.

Music title "In Search of Solitude" by Scott Buckley () – released under CC-BY 4.0.

Fort Riley | Defense Health Agency | Medical Readiness Command, West

Good morning IACH Patients,To improve access to care, we are now posting daily updates on our page about same-d...
11/17/2025

Good morning IACH Patients,

To improve access to care, we are now posting daily updates on our page about same-day appointment availability, broken down into different categories. These appointments are for any patients assigned a Primary Care Manager at our main hospital only. Soldiers assigned to FHC and AHC offer separate appointments.
To understand the graphic, Family Practice encompasses any clinician that can see both pediatric and adult patients, Soldier Medicine is for those Soldiers assigned to Primary Care at IACH, and Internal Medicine only sees adult patients.

First Soldier to Benefit from IACH's Shockwave TherapyFORT RILEY, Kansas (Oct. 6, 2025) -- MAJ Gus Cunningham, a Soldier...
11/15/2025

First Soldier to Benefit from IACH's Shockwave Therapy

FORT RILEY, Kansas (Oct. 6, 2025) -- MAJ Gus Cunningham, a Soldier with the 1st Infantry Division, became the first patient to receive shockwave therapy at Irwin Army Community Hospital and he is already reporting relief from chronic pain that once limited his mobility.

Cunningham suffered a small fracture on the outer edge of his foot after stepping into a pothole during a run. Traditional recovery can take months and sometimes requires surgery, but with the hospital’s newly acquired DUOLITH SD1 shockwave system, Cunningham’s care team sought to accelerate his healing without invasive procedures.

“The sensation was similar to a tattoo needle,” Cunningham said, “but after the first session, I could tell a difference. The pain and swelling started to go down. It gave me hope that I could heal faster and get back to doing what I love.”

Dr. Saxe said the DUOLITH SD1 allows Fort Riley to deliver a level of musculoskeletal care once available only at major cities or medical centers.

“This therapy gives us another way to help Soldiers heal faster and stay mission-ready,” said Saxe. “By offering both radial and focused shockwave treatments, we can tailor care for each individual and often prevent the need for surgery.”

Since acquiring the system in September, IACH’s orthopedic and podiatry teams have begun identifying additional Soldiers who may benefit from the treatment — particularly those with heel pain, stress fractures, and chronic tendon injuries.

For COL Laudino Castillo, IACH commander, seeing the first success story underscores what the system was meant to achieve.

“Maj. Cunningham’s recovery shows why it was so important to bring this technology to Fort Riley,” Castillo said. “When we can deliver care like this locally, we’re not just saving travel time, we’re helping Soldiers recover sooner and stay in the fight.”

Cunningham’s early results mirror what clinical studies have shown that most patients report improvement after three to five sessions.

For the 1st Infantry Division, that means fewer lost training days, faster return to duty, and stronger medical readiness across the formation.

Join us in congratulating MAJ Michael Dolan, the OIC for IACH's Patient Centered Medical Homes, on his well-deserved pro...
11/14/2025

Join us in congratulating MAJ Michael Dolan, the OIC for IACH's Patient Centered Medical Homes, on his well-deserved promotion.

11/14/2025

SGT Christin Tait shares the deeply personal story of an unexpected medical emergency that took her pregnancy, her ability to have children, and her sense of identity as a mother. Still grieving the recent loss of her own mom, she opens up about guilt, isolation, and the struggle to find hope when there seemed to be none left.

In choosing to tell her story, she speaks to the power of community, shared experience, and the strength that comes from knowing you are not alone. Her courage offers comfort to anyone navigating loss and reminds us that healing can begin when we allow others to walk with us.

IACH Pregnancy & Infant Loss Support Group: (785) 240-7531

Music title "In Search of Solitude" by Scott Buckley () – released under CC-BY 4.0.

Fort Riley | 1st Infantry Division | Defense Health Agency

First to Lead…AgainFort Riley's Public Health Department has achieved another historic milestone, becoming the first in ...
11/13/2025

First to Lead…Again

Fort Riley's Public Health Department has achieved another historic milestone, becoming the first in the Department of Defense to earn re-accreditation through the Public Health Accreditation Board. The re-accreditation became effective August 28, 2025, cementing the team’s position as a trailblazer in military public health standards.

Fort Riley Public Health broke ground in 2018 when it became the first DOD department to earn PHAB accreditation. Now, the department has demonstrated its continued commitment to excellence by meeting the rigorous standards required for re-accreditation.

Accreditation is voluntary. No law requires a public health department to undergo such rigorous scrutiny. Yet Fort Riley’s team embraced the process as an opportunity to prove its quality, improve its systems, and earn the community’s trust.

“Accreditation provides a framework to build upon,” said LTC Jim Winstead, Fort Riley Public Health Department Chief. “It’s a tool for transparency and accountability. Maintaining PHAB accreditation demonstrates our commitment to identifying areas for improvement and partnering to improve outcomes for Soldiers, Families, and civilians.”

Preparing for reaccreditation was no small feat. Military rotations, leadership changes, and deployments meant the team had to rebuild much of its documentation from the ground up.

“Our department worked together to balance the daily mission of public health with the extensive documentation required,” said Heather Myers, Accreditation Coordinator. “The experience strengthened our systems and reinforced the importance of shared ownership of accreditation activities.”

Rather than a one-time achievement, the reaccreditation process serves as a catalyst for ongoing improvement. Jennifer Avantagiato, Chief of Occupational Health, highlighted how the process drives continuous enhancement.

"Through annual reporting, updated assessments and plans, and evidence of a strong performance management and quality improvement culture, Fort Riley DPH will show how we are adapting to community needs, strengthening partnerships, and building workforce capacity,” said Avantagiato.

The external validation process mirrors the way military units undergo evaluation to ensure the organization remains prepared to face future challenges. Just as the 1st Infantry Division undergoes rigorous assessments, the public health department's accreditation ensures it can adapt and respond to evolving health threats.

The 1st Infantry Division, the oldest continuously serving active-duty division in the U.S. Army, is strategically positioned in the center of the United States to respond to threats from any direction. The Public Health Department, situated at the heart of the 1ID footprint, carries forward this tradition of readiness.

The reaccreditation process also reaffirmed Fort Riley’s role as a leader within the Department of Defense.

"Fort Riley Public Health was the first in all of DOD to recognize the importance and significance of striving to achieve more for excellence," LTC Winstead said. “We lead the DOD to ensure the 1ID community is prepared for any challenge.”

The accreditation standards have led to concrete improvements across the department. MAJ William Nuessle, Chief of Environmental Health, noted significant enhancement in the Project Management and Quality Improvement domain.

“I feel we didn't have the strongest program (in Project Management),” said Nuessle, “but since having to delve deep into it throughout the reaccreditation process, I feel my team and I have a much better understanding of the process and have improved how we track and report things internally already."

MAJ Grace Tua, who helped lead the re-accreditation effort before transferring to Tripler Army Medical Center in Hawaii, pointed to improvements in the Community Health Assessment process. The accreditation standards led the department to engage more deliberately with community members, gather survey data, and conduct stakeholder meetings to develop an assessment of Fort Riley's health needs.

“Conforming to accreditation standards fostered a culture of accountability and transparency,” Tua said. “That increased trust among the community members and stakeholders during this process.”

The re-accreditation process has equipped Fort Riley's Public Health Department with a roadmap for the next five years. Through the development of a comprehensive Strategic Plan, the department has created an adaptable framework that can adjust to the ever-changing needs of the community and respond to unforeseen future threats.

"Every 2-3 years, a Community Strengths and Themes Assessment is conducted through surveys," said LTC Winstead. "Based on results and analysis, a Community Health Assessment is developed. This guides us to build the Community Health Improvement Plan to develop the Strategic Plan."

The re-accreditation cycle has provided valuable lessons that will shape the department's future work. The team recognized that continuity and thorough documentation form the foundation for smoother future accreditation processes.

Fort Riley Public Health’s reaccreditation is more than a milestone; it’s a commitment to sustain high-quality, transparent, and responsive services that protect the installation’s most valuable asset—its people.

Address

650 Huebner Road
Fort Riley, KS
66442

Opening Hours

Monday 7:30am - 4:30pm
Tuesday 7:30am - 4:30pm
Wednesday 7:30am - 4:30pm
Thursday 7:30am - 4:30pm
Friday 7:30am - 4:30pm

Alerts

Be the first to know and let us send you an email when Irwin Army Community Hospital posts news and promotions. Your email address will not be used for any other purpose, and you can unsubscribe at any time.

Contact The Practice

Send a message to Irwin Army Community Hospital:

Share

Share on Facebook Share on Twitter Share on LinkedIn
Share on Pinterest Share on Reddit Share via Email
Share on WhatsApp Share on Instagram Share on Telegram

Category