VisualEyes, Dr. Keira West

05/09/2023

Please contact us today to see if you’re a candidate for Low Level Light Therapy—a great treatment for Dry Eye Disease, Styes, Chalazions, and much more.

12/15/2021

The Optometric Technician assists the optometrist with general appointments to keep the office running smoothly and efficiently. This includes a variety of patient care tasks, including: preparation of patients to be seen by the physician, performance of diagnostic tests,appropriate documentation and scribing.

DUTIES AND RESPONSIBILITIES: ESSENTIAL FUNCTIONS

Provide exceptional patient care clinically and by creating a customer/patient service experience that is phenomenal for each and every patient.

Check patients in and out, verify insurance, update contact information at each visit, and assist with referrals.
Effectively handle telephone inquiries.
Acquiring medical history and chief complaint of patient, prepare patient chart, and ensure confidentiality of all records.
Perform preliminary and special testing for Optometrist.
Assist patients with selection and dispensing of frames and lenses.
Assist patients with contact lens education
Administrative duties for this position include faxing, copying, making phone calls, preparing patients' medical records, scanning, and entering extensive data in the office's computer system.
Handle patient calls and effectively manage schedule
Contact patients to confirm appointments.
Track and report daily scheduling metrics.
Maintain patient records in billing/scheduling system
Type correspondence for professionals.
Provide back-up billing support

SECONDARY FUNCTIONS

Coordinate daily activities and handle or delegate special projects as assigned.

PHYSICAL DEMANDS

This position is performed in an office environment and requires periods of sitting or standing that may last one hour or longer, and should require approximately 10% sitting, 70% standing, and 20% walking.
Physical requirements may include the need to occasionally lift up to twenty-five pounds.
Job pressures are high for meeting deadlines, working on multiple tasks at one time, and frequent interruptions.
Occupational requirements for this position include the ability to see, hear, and speak clearly and distinctly.
The mental ability required is high for reasoning, reading, remembering, writing, and speaking.
This position requires the ability to work extended or unusual hours to meet the occasional needs of the practice or in an emergency situation.

SUPERVISION RECEIVED

This position reports to Dr. West.

SUPERVISION EXERCISED

This position has no supervisory responsibilities.

PERFORMANCE REQUIREMENTS: KNOWLEDGE, SKILLS AND ABILITY

Skills required of the Optometry Technician include:

The ability to use and maintain a manual and automatic lensometer, autorefractor, phoropter, Goldman Tonometry, slit lamp, color vision plates, stereo vision test, OCT, Fundus Photography and personal computers.
Additional front office or office management experience is a plus.
Being extremely efficient, organized and resourceful, must also be flexible and able to function well in a fast-paced environment with great interpersonal skills to deal with many personalities.
Strong decision making skills.
Shall be able to read, write, and speak English well enough to effectively communicate with patients and other staff members.
Must be proficient in Excel and Microsoft Word.

EDUCATION AND EXPERIENCE

Employee must have a high school diploma, some college preferred, completion of a basic optometry course, equivalent paraoptometric training, or paraoptometric certification with a minimum of 2 years working as a technician in an eye care practice.

08/28/2021

So happy to celebrate with those who stopped in to see us!

08/12/2021

We are so excited to celebrate 20 YEARS at VisualEyes! Thank you to all of our family, friends, and patients who have supported us through this journey!

05/14/2020

We love designs for the 20/20/20 rule. Due to the pandemic, many of us are now more reliant on the digital world with increased amounts of screen time. Dr. Le and Dr. West want to remind everyone to take frequent breaks and don’t forget to blink!

04/29/2020

A little update from VisualEyes!

03/26/2020

This decision is made with the health and well-being of our patients, families, team and community in mind. We wish you continued health and strength during this challenging time.

03/20/2020

Friendly reminder not to overwear your contacts! We are here to help.

03/16/2020

We recognize that the Coronavirus (COVID-19) has started to impact the North Texas area. Attached is a list of things our office is doing to stay committed in providing a safe environment for our patients and employees. Our practice has always maintained a high level of infection control to keep everyone safe and we we will continue to keep this as a priority.

At this time, our office will STAY OPEN to treat our patients, we will keep you informed of any updates.

Please reschedule your appointment if you have traveled internationally in the last few weeks (especially China, Italy, or Iran) or if you have a FEVER, FEEL ILL, OR HAVE A COUGH.
Also, please do not bring any friends or family to your appointment if possible to reduce the total number of people at our office.

03/04/2020

Don’t forget to bring your kids in for eye exams!

AOA Recommended Children Eye Exams:
1. Birth to 2 years old
2. At least once between 3-5 years old
3. Before first grade and every year thereafter

We may need to see your children more frequently depending on any eye conditions present.

Noah Blanks, aged six, had an eye removed after being diagnosed with a rare form of cancer.

11/26/2019

Our office will be CLOSED Wednesday November 27 to Sunday December 1 for Thanksgiving!