05/06/2026
I Am Using A New Billing System
You may be getting texts or emails from my office through a company called "Tebra". These are NOT scam texts, they are from my new software which happens to be named Tebra. It is a very safe and end to end encrypted way to pay balances. It is very plain looking, but it is also very safe.
You will see a text that states :
You have a balance for you visit at Chiropractic Health Center. Pay your bill at https//portal.kareo.com/bill/ followed by a bunch of numbers and letters that are specific to your account.
Once you click the link you are sent, it will take you to a very generic looking page with a Tebra heading and it will day Chropractic Health Center Bill with a dollar amount. It is not a flashy page, but as I mentioned before, it is a very safe, robust website from which you can pay balances.
Why did I move away from paper bills?
Time, convenience and money:
Time: You are billed more quickly so if there is an insurance issue or very large co-pay, we know before the balance gets too high and if there is something wrong, it will get dealt with much quicker giving us all a more positive end result.
Conveniece: Pay from wherever you are (couch, chair, in-laws house, or anywhere else on this planet that has internet access). It saves you from doing the mail thing or having to stop in and drop off a payment. The payment goes directly to my account and I am given a notification that you have paid. Again, it is extremely safe and easy to use.
Money: It saves us both time, which in the end is about money! It also allows me to deliver statements without having to charge the patient. Having a company mail statements for me is now costing $3.50 per one page statement, 35 cents more for each page over one (and this is cheaper than having it done in office). This left me with a difficult choice: start using the texting and email or charging patients for sending them a statement. I wanted to save money for all of you and of course me!
I know this is a lot of change for us, but I've had a lot of positive feedback. Always remember, if you have questions, give me a call. If you need a more detailed receipt, let me know and I can email one to you.
Thank you all for bearing with me as we make this transition. It's been a much harder trek than I anticipated, but the road seems to be leveling out.
As always, thank you for trusting me with your Chiropractic care!
Dr. Tim