Visitors are encouraged to comment on our page — that’s part of why we’re here, to facilitate conversation about your health and the health resources available here in Frederick County. We may not respond to every comment, particularly those that may impact patient confidentiality or privacy. We expect a basic level of civility; disagreements occur, but mutual respect is a must, and profanity or abusive language are out-of-bounds. Posts that are off-topic, solicitations, HR matters, or posts clearly promoting a commercial product generally won’t last long. Please note this policy also applies to all of our other social media presences (Instagram, Twitter, LinkedIn, etc.). Our social media platforms are to be used for informational purposes only. What you read is not a substitute for professional medical advice, diagnosis, or treatment. You should always seek the advice of your physician or other qualified health providers with any questions you have about a medical condition. We reserve the right to make adjustments to this policy as needed. For current patients:
Your comfort, safety and satisfaction are important to us. We encourage you to speak to the nurse in charge of your unit about any concerns you may have about your room, food, or the care you are receiving. Service Excellence Representatives are available weekdays from 8:00 am until 4:30 pm, by calling ext. 3564. A hospital supervisor is available at all other times by dialing “0.”
