01/06/2022
This position is mostly remote - Virginia applicants ONLY PLEASE
We are looking to hire an ambitious, attention-to-detail-obsessed, virtual assistant to help manage the operations of our growing mental health therapy practice, as well as help managing on-going projects and personal/professional assistance with needs of the owner. This is a part-time with the potential to grow.
OUR MISSION: The mission of our practice is to help our clients build their inner strengths and resilience so that they can achieve living their lives in the most authentic and cohesive of ways. We strive to do this through by integrating science-based strategies+ talk therapy, both online and in-person (currently only virtually).
We value:
* Humility. Acknowledge that you know what you know, and not what you don't. It's okay not to know everything and taking the extra step to learn.
* Passion & Hunger For Learning. Not knowing is not the answer for you. You enjoy researching and providing recommendations or alternative, creative solutions.
* Smart. This encompasses emotional intelligence, knowing how to "read the room" and thinking ahead to try to figure out what might be needed or comes next.
* Teachable. You are open to learning different or new ways of doing things.
* Accountability. We all make mistakes. Owning them, being able to ask for help or fixing them is part of the accountability that we value, as is moving on and not dwelling.
* Modern. We use technology and automation to make therapy more accessible and communication more seamless. Therapist is on multiple online platforms including own practice.
If you are looking for:
* Connection with others
* A combination of direction and autonomy to get your work done
* Working with others whose mission is focused on helping people improve their quality of life
* Work that you know makes a definite impact and helps everyone who you work with
* Diversity, open to different projects
* A positive work atmosphere with potential for growth
* Does this sound like you? Great! Read on.
Mental Heath Therapist is actively looking to hire a virtual assistant with a desire to grow. The practice is expanding, as we grow our online presence with telehealth therapy (and eventually in-person again) to individuals in Virginia.
This position must be staffed by an individual:
- Who is warm, passionate, professional, articulate and works well with others.
- The ideal candidate for this role must be VERY comfortable multitasking, managing projects, and learning new skills on the fly.
- Must also be comfortable in a fast-paced, technology heavy environment.
- Medical/behavior client care experience preferred.
- Upbeat and willing attitude with flexibility and ability to manage several tasks simultaneously
- Ability to be on time, meet all deadlines and complete all tasks
- Organized and detail-oriented including excellent systems and follow-through
- Team-player who can also work independently AND execute assigned responsibilities
- Connects with our practice’s mission and upholds the highest standard of ethics and value.
- Expertise with computer programs such as EHR (you will be trained in this), Excel, Google, Facebook, Instagram, Canva, etc.
Time zone availability: Eastern Standard Time
Responsibilities:
* G Suite / Google Workplace
* Email management
* Phone support when necessary
* Helping to bridge individuals when necessary (i.e. insurance billers, websites, collection personnel, community persons, etc)
* Assist with client needs (i.e. connection with portal, client requests, etc)
* Scheduling
* Assist with billing needs (i.e. scanning EOBs to billers, forwarding collection records to collection personnel)
* Update therapist’s social media sites with culturally, inclusive, and ethical information
* Writing and publishing mental health blog posts
* Creating a website from pre-set templates (ie Wix, Google Sites, etc)
* Maintenance of website
* Community outreach, marketing and scheduling of marketing appointments
* Tracking of intake metrics (tracking incoming calls, scheduled sessions, referral sources)
* Manage electronic records system
* Special Project management (as needed)
* Personal needs of the owner (scheduling, follow up, bill payment, organization/filing)
* And potentially much more!
Great growth potential for right candidate.
This position is part-time to start - up to 10 hours per week with room for growth. This is NOT a temporary position - we are looking for someone who is willing to learn and grow with us.
