06/01/2023
Dear Parents/Guardians,
The following information applies to our Medicaid patients. It is important that you know when your renewal due date is and to be on the lookout for notices from KY Medicaid. Please be sure to keep your contact information current in kynect, including mailing address, telephone number and email address. Depending on your renewal date they will be sending notices to you. If you do not respond to said notices prior to your renewal due date they will be unable to determine eligibility and will terminate your child’s coverage. The following website https://khbe.ky.gov/Enrollment/Pages/PHEUnwinding.aspx may be helpful to you. You also may use the options below to assist you. If you are unsure of your renewal date you can go to the link above, scroll down until you see another link that states "Here is how to access your renewal date".
Completing and Returning Forms: Fill in all requested information, return by fax to 502-573-2005 or 502-573-2007 or return by mail to P.O. Box 2104, Frankfort, KY 40602
Self-Service Portal: Log in to kynect at https://kynect.ky.gov/benefits; Click on Review Benefits or upload requested information.
Call kynect or DCBS: Call kynect (1-855-459-6238) or Call DCBS (1-855-306-8959)
Visit a kynector, insurance agent of DCBS office: Find a kynector or agent office and visit or find a DCBS office and visit. See links below.
*Find a kynector or agent office here: https://kynect.ky.gov/benefits/s/auth-reps-assisters?language=en US
*Find a DCBS office here: https://kynect.ky.gov/benefits/s/find-dcbs-office?language=en US