09/17/2025
Overpayment Scam: Beware of anyone contacting
you pretending to be VA
Have you received a call, text or letter from someone pretending to be with the Department of Veterans Affairs alleging you have a substantial VA debt due to overpayment? It can be a scam! The scammer uses high pressure tactics to insist the debt must be repaid immediately via wire transfer, gift cards, cryptocurrency, or other non-traditional payment methods. VA will never demand Veterans repay their debts in full up front, as VA offers many flexible payment plans at no additional cost. Official VA Debt Management Center (DMC) communication will provide specific details about the debt, offer secure payment through
man holds smartphone with a concerned look
Overpayment Scam:
Beware of anyone contacting
you pretending to be VA
Have you received a call, text or letter from someone pretending to be with the Department of Veterans Affairs alleging you have a substantial VA debt due to overpayment? It can be a scam! The scammer uses high pressure tactics to insist the debt must be repaid immediately via wire transfer, gift cards, cryptocurrency, or other non-traditional payment methods. VA will never demand Veterans repay their debts in full up front, as VA offers many flexible payment plans at no additional cost. Official VA Debt Management Center (DMC) communication will provide specific details about the debt, offer secure payment through www.pay.va.gov,and your appeal or waiver rights.
If you are suspicious of a communication alleging to be VA, you can verify authenticity with VA at 1-800-827-1000 or contact the DMC at 1-800-827-0648. Never share sensitive information, such as social security numbers, bank account details, or credit card information, when responding to unsolicited requests.
,and your appeal or waiver rights.
If you are suspicious of a communication alleging to be VA, you can verify authenticity with VA at 1-800-827-1000 or contact the DMC at 1-800-827-0648. Never share sensitive information, such as social security numbers, bank account details, or credit card information, when responding to unsolicited requests.
If you have any questions about how to pay VA, call Debt Management Center, at 800-827-0648 (TTY: 711). Our office hours are Monday to Friday, 6:30 am to 6:00 pm, Central Time.