Soluna Holistic Healthcare

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Our story

What does healthcare look like to you? Has it been scary, someplace where you were made to feel rushed, felt like a number or like you weren’t being heard? I started Soluna Holistic Healthcare to CHANGE what healthcare means to my patients. I strongly believe in disease prevention and unfortunately we’re a culture of chasing chronic disease. We are all beholden to the “Mighty Insurance” companies but I have my magic ways. I want to get in front of any potential for disease and not be reactionary. My model of care is different than other clinics and we are creating a culture of mutually agreed upon healthcare, disease prevention and health promotion.

With regards to the mutual participation of healthcare, I don’t call in refills for one year. I don’t order labs and not follow up and that’s the same for imaging such as a bone density. Adults (well no one honestly) do NOT learn through shame or threats of horror stories. I don’t bark “quit smoking or lose 10 pounds before your next appointment”, instead, it’s a conversation about health promotion. I do NOT refer my patients to nutritionist. I spend one on one time with everyone and empower them to make changes. I’ll be your healthcare cheerleader. With this being said, Soluna isn’t a match for everyone. I am a very hands on provider and my long time patients understand that. For me, this is how I can change those negative perspectives of healthcare and turn it into a positive experience. Plus, with this model of care, my patients lose weight, are taken off medications, have mental health diagnosis well managed and start to learn how to participate in healthcare. My objective- to empower my patients to take charge of their healthcare. I hear them come back and tell me how they’ve advocated for themselves; my heart smiles and so do their faces.

To be a healthcare provider is an honor. I am blessed and the honor comes from the trust hundreds of patients have placed in my hands, referred me their loved ones, the secrets they are comfortable enough to confide and gratitude on their faces when they are empowered. I often hear “I’ve never told anyone that story in my life.” Without judgement, I receive their stories. Patients should be allowed to be vulnerable and feel safe. An example, if I’m coaching a diabetic patient on weight loss and nutrition, without judgement we discuss their full diet, eating history and vices so a plan can be formulated. This brings up the Holistic part of Soluna. Holistic, care of the WHOLE person. No one is just a medical diagnosis.

Over the last 4 years, I’ve spent zero dollars in advertising and have become a referral only provider. Soluna is growing and with the amount of new patients who are calling, we are more strictly enforcing our office policies. As mentioned above, this isn’t going to be the healthcare setting for everyone and that’s ok. There are amazing providers out there. The more we grow, it’s become quite burdensome to pursue patients for overdue labs, incomplete imagining orders and demands for medication refills when office policy is clear that with most patients, every 3 -6 months, an appointment is expected. Over the years, jokes are made that providers just want the copay or to bill the insurance. This is fallacious and will not be tolerated. Our goal is to promote wellness. I don’t think anyone tells the mechanic they’re just after the money when the car needs an oil change. A co-pay is a contract between the patient and their own insurance company. As a provider, we can’t not waive copays or bill later. That would result in losing a contract with the insurance company is and is not permitted.

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