03/05/2026
🎉 Valley Senior Living Receives 2026 Customer Experience Awards
We are proud to share that neighborhoods at Valley Senior Living on Columbia and Woodside Village, along with care communities Tufte Manor and Wheatland Terrace, have received multiple 2026 Customer Experience Awards from Activated Insights.
To earn this recognition, communities must rank within the top 15% of care providers nationwide for 12 consecutive months, based on feedback from residents and their families.
Throughout 2025, Activated Insights conducted monthly telephone interviews with residents and families, gathering valuable insights through open-ended questions and satisfaction ratings across several categories. The feedback helps guide continuous improvement and ensures we remain focused on delivering exceptional care and meaningful experiences.
Special recognition was also given to the Almonte neighborhood at Valley on Columbia, along with the Oakcrest, Prairieview, and Heartland neighborhoods at Woodside Village, which ranked in the top 100 nationwide—a distinction representing the highest levels of quality and resident satisfaction.
👏 Thank you to our dedicated care partners whose compassion and commitment make these achievements possible every day.