03/05/2026
GFMC has newly added automated processes for notifications that will enhance your experience. It's as easy as clicking on a link with no need to download medical portal apps. When possible, our staff is happy to help with one-on-one tutorials when you arrive if you encounter any trouble navigating the options. We will continue to have phone and text access for the more traditional communication needs based on your individual preferences.
If you typically make contact with our clinic 1-2 days ahead of your scheduled appt to confirm, then this new routine will not change for you. This new process is being put in place to maximize on our appt availability and cut down on no show appts or patients arriving on wrong days and times. If you have not been communicated with, then you can assume you are not scheduled (of course you should always make sure you keep your contact info up-to-date with us).
Our Text2Pay is available to all patients who have a cell phone. When this Text2Pay notification is received, you may use the link to process any payment at that time. If you wish to do a phone payment, partial payment or have questions, call GFMC M-Th during normal business hours. Mailed statements will follow if payment is not made in full and could reflect a previous balance if payment is made after mailing cycle.
*** Pictures attached are examples of what you may see regarding an upcoming appt with us. Give it a try! ***
GFMC routine of notifications are as follows:
* 2 weeks before and then 1 week before appt- a "no reply" email appointment courtesy reminder is sent (if you have your email updated with us). Contact clinic by phone or text to change or DO NOTHING IF YOU EXPECT TO ARRIVE AT THE DESIGNATED APPT.
** 2 days before your appt- patient/guardian will receive a text message with an option to confirm through text and you may check in by updating your information. You will also have the opportunity to provide insurance updates with pictures of your card and pay copay or past due. It is not mandatory that you utilize the link, but this will be the time that we will expect you to call or text us to confirm your appt with us so we know you will be arriving as planned, or give us the opportunity to reschedule it for you and we can use your original appointment time for a patient waiting to be seen.
*** 1 day before your appt- IF THE APPOINTMENT HAS NOT BEEN CONFIRMED PREVIOUSLY BY LINK OR CALL/TEXT in the last 2 days, patient/guardian will receive an automated call, that when answered, gives details about the appt. Stay on the line until prompted to select #1 to confirm your appt. or #9 to reschedule/cancel. If the call is not answered, a message will be left if your phone is set up for messages. If you do not call/text GFMC to reschedule or cancel after making this selection, you can expect us to personally make contact when we reopen or are available to discuss further.
**** If no appt. confirmation is made to GFMC, we may find it necessary to utilize your appt. time for another patient. We will attempt to call/ send a message to alert you of this and may use a contact you have listed if we were not able to reach you.
