12/09/2024
Job Description for Care Management Medical Assistant
The Care Management Medical Assistant role is an integral part of the Care Management team having the goals of improving the overall health of patients, increasing patient satisfaction and lowering health care costs. They will work to access appropriate resources, develop plans of care meaningful to the patient and work to assist in preventing avoidable hospital admissions and emergency room visits. The position is mostly telephonic and clerical. Full Time , 40 hrs. per week.
Duties:
1. Works as part of the healthcare team in the provision of care for all FPG patients. Collaborates in the development of care plans, matching type, and intensity of services to patient needs.
2. Provides telephonic support to FPG patients for hospital follow up, ER visits and other care management goals.
Knowledge, skills and abilities:
1. Demonstrates excellent interpersonal, problem-solving, and organizational skills.
2. Professional and pleasant on the phone, position mostly telephonic.
3. Willing to work as part of a team, shows adaptability, flexibility, and reliability.
4. Computer literate, being able to gather and analyze data through EHR.
5. Demonstrate effective communication skills, both written and oral.
6. Identify and adapt services to language preferences and cultural norms specific to patients.
Preferred education and experience:
1. Seasoned and experienced Medical Assistant. Must have strong experience in a health care setting and/or experience in a primary care setting helpful.
Pay Range: $18.50 - $22.00 per hour
All Family Physicians benefits available.
