02/18/2026
It's Direct Care Technician Week at Hillcrest House, and we are proud to celebrate Kaitlyn Walters, Residential Team Lead.
For the past three years, Kaitlyn has brought kindness and heart to Hillcrest. She shows up every day ready to support residents in big ways and small ones, always making sure they feel cared for and valued. Her dedication does not go unnoticed. It is felt in the home she helps create.
"There are so many reasons I enjoy this job, from my coworkers to the residents, everyone is just so wonderful and welcoming, but my favorite thing would be how challenging it can be for me," Kaitlyn says. "I've never worked in this field before but with the help of everyone involved, I feel like I've come into my own and still have so much more room to grow and so many more challenges to be tackled!"
Residential Care Manager Miranda Farlow shares: "Kaitlynโs dedication and compassion show in everything she does. She truly cares about our residents and never hesitates to step in when extra help is needed. Whether itโs taking on more responsibility or handling the unexpected, she always goes the extra mile. Weโre so grateful for the heart and commitment she brings to Hillcrest every day."
Thank you, Kaitlyn, for the care and compassion you bring to Hillcrest House. You make a difference.