Optimal Group

Optimal Group Optimal provides Service Coordination throughout the state of Maryland and Fingerprinting services in Washington County. We serve the entire State of Maryland.

The mission of Optimal Health Care is to provide comprehensive, high quality health care services with compassion to individuals with acute and chronic illness, and to people with intellectual and developmental disabilities, regardless of race, age, creed or gender. This mission is strengthened through the work of dedicated professionals committed to excellence and distinguished by outstanding courteous services.

05/26/2026
This Mental Health Awareness Month, we recognize that healing and support look different for everyone. At Optimal, our p...
05/19/2026

This Mental Health Awareness Month, we recognize that healing and support look different for everyone. At Optimal, our person-centered case management approach meets individuals where they are—supporting those with dual diagnoses through compassionate, individualized care that empowers individuals. Because every story matters, and no one should face their journey alone. 💙

Optimal’s May 2026 Employee Spotlight selection is Madison Sohne. Madison started as a Coordinator of Community Services...
05/14/2026

Optimal’s May 2026 Employee Spotlight selection is Madison Sohne.

Madison started as a Coordinator of Community Services in the Southern Region with Optimal in November 2024. She was promoted to Resource Coordinator of Community Service in April 2026. She graduated from Shippensburg University with a bachelor’s degree in Sociology with a minor in Disability Studies in 2020. Right before starting at Optimal, Madison was a Program Manager for a Group home. Madison loves how Optimal provides her work-life balance and that she isn’t tied to her desk. Her biggest struggle is keeping up with all of the changes in the DDA system.

Madison is from a small town in Pennsylvania but currently resides in St. Mary’s County. She is married to Ryan, and they have two children, Maverick, who is two years old, and Kinsley, who just turned four months old. They have a Pitbull named Rip, a German Shepherd named Diesel, and a disabled cat named Kitty.
Outside of work, Madison and Ryan like to play golf, travel, spend time outside, and visit with family. They have been to Cabo and Cancun and will be heading to Florida sometime in the next year. Madison is a lover and collector of Crocs. She owns between 20 and 30 pairs.

Thank you, Madison, for everything you do for Optimal and for the individuals we serve. Your dedication makes a meaningful difference every day.

Come and see us for all Fingerprinting needs! We are located right between Meritus Health and Hagerstown Community Colle...
05/12/2026

Come and see us for all Fingerprinting needs! We are located right between Meritus Health and Hagerstown Community College on Robinwood drive!

05/04/2026

Learn About Upcoming Changes to the Community Pathways Program

Maryland’s FY27 budget includes changes to the Developmental Disabilities Administration Community Pathways Waiver—changes that are necessary to ensure the program can continue providing essential services to thousands of Marylanders with intellectual and developmental disabilities.

Some of these updates also require approval from the Centers for Medicare and Medicaid Services. As part of that process, we encourage participants, families and stakeholders to submit public comment during the 30-day period between April 29 and May 28, 2026.

DDA is hosting the following webinars and meetings to walk through the proposed changes and what they mean. (Links to register are posted on our website: bit.ly/4cPeQnn.)

Webinar: Overview of All Upcoming Changes
We will walk through the changes, including when they will take effect, and show you where to find more information on our website. You’ll also have an opportunity to ask questions.

Monday, May 4th
• Noon. – English
• 3 p.m. – Spanish

Monday, May 11th
• 6 p.m. – English

Webinar: Proposed Waiver Amendment
We will walk you through the amendment proposal, the materials posted on our website and how you can provide feedback. You’ll have an opportunity to share brief comments or ask questions.

Tuesday, May 5th
• Noon – English
• 3 p.m. – Spanish

Tuesday, May 12th
• 6 p.m. – English

04/23/2026

The Developmental Disabilities Administration (DDA) provides services and supports for individuals with developmental disabilities—things like help at home, community programs, and resources for greater independence.

If you’ve been thinking about DDA services, it’s worth starting sooner rather than later ⏰

A lot of families put it off, but the application process can take a while—and when you actually need support, waiting can be tough.

When you apply, it really helps to have things like:
• your most recent IEP
• any psychological or school testing
• evaluations or reports that show current needs

Even if you’re not totally sure you’ll qualify yet, getting your foot in the door early can make things a lot easier down the line.

If you have questions or want help with the application, our Information & Resources team at Optimal Case Management is here for you.
You can reach us at information-and-resources@ohc-inc.com
we’re happy to help 💙

You don’t have to wait until things feel urgent to reach out for support 💙

This Autism Acceptance Month, we celebrate every way people experience, express, and connect with the world. 💙🌈Different...
04/20/2026

This Autism Acceptance Month, we celebrate every way people experience, express, and connect with the world. 💙🌈

Different doesn’t mean less—it means unique, powerful, and beautiful. Let’s move beyond awareness and choose acceptance, understanding, and inclusion every day.

Every person. Every story. Every joy matters. ✨

Address

11377 Robinwood Drive
Hagerstown, MD
21742

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+13017904962

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