
08/22/2025
Our Client Experience team is here to solve problems AND uncover what’s working so we can expand it across the system.
Here’s what we’re hearing more of:
More trust.
More safety.
More connection between clients and providers.
More small moments that add up to something powerful.
Clients are telling us they feel heard.
That their kids are finally opening up.
That their provider helped them feel human again.
That the space felt safe enough to try.
This is what’s working:
Genuine relationships.
Compassionate care.
The quiet, steady work of showing up every day.
Your feedback—good or bad—helps us build on what’s strong and improve what’s not.
We’re proud of the progress.
We’re committed to the work.