Frontier Direct Care

Frontier Direct Care Frontier Direct Care is a membership to a team of doctors and clinics who are caring for the people.

2025 surveys have revealed alarming statistics about rising prescription costs: – 25% of U.S. adults say they (or someon...
11/20/2025

2025 surveys have revealed alarming statistics about rising prescription costs:

– 25% of U.S. adults say they (or someone they live with) struggle to afford necessary medication (KFF Survey).
– Almost 30% of prescriptions written by doctors are NOT filled by the patient at all (IQVIA Poll).
– 20% of U.S. adults report not taking a prescribed medication due to cost (KFF Survey).

Why? Reasons range from out-of-pocket costs to confusion about coverage to outright insurance denials, but all boil down to a lack of transparency in the healthcare industry. There are significant barriers blocking people from getting the medications they need.

Frontier Direct Care has a solution to the growing burden of getting necessary medications: Frontier Rx.

With Frontier Rx, our members have access to 1,000 of the most common generic prescriptions for chronic health problems and 60+ urgent treatment medications like antibiotics and pain relievers, all for $0 out-of-pocket (for most members).

But we don’t stop there. If our members need brand-name or specialty medications, we negotiate a cash pay rate to reduce the cost—often by more than half.

No one should have to deny themselves necessary medication because of cost burdens or lack of transparency. We’re proving it every day.

There are many public efforts being made to make high-cost medications like GLP-1s more affordable, but a new KFF survey...
11/19/2025

There are many public efforts being made to make high-cost medications like GLP-1s more affordable, but a new KFF survey highlights a deeper issue: 1 in 4 U.S. adults (25%) say they (or someone living with them) have struggled to afford ANY prescriptions in the last 12 months.

This means the U.S. workforce is facing a growing financial burden for all medications, even with employer-sponsored health insurance. Meanwhile, costs are expected to continue to increase in 2026.

Have you or a loved one experienced this struggle too?

The traditional healthcare model treats your time as disposable, leading to long wait times (even if you’re on time!) an...
11/18/2025

The traditional healthcare model treats your time as disposable, leading to long wait times (even if you’re on time!) and rushed conversations when you finally do get in the room with your provider.

One of the ways Frontier Direct Care measures success is by our members’ experience. Our goal is to deliver remarkable healthcare experiences that leave members feeling cared for, understood and hopeful about their health!

The Net Promoter Score (NPS) is the gold standard for loyalty. The average score for major health insurance carriers? It...
11/13/2025

The Net Promoter Score (NPS) is the gold standard for loyalty. The average score for major health insurance carriers? It hovers between +25 and +35, with some dipping into the negatives. Bottom line: employees are not recommending their health plan—they’re enduring it.

Frontier Direct Care has a +94 NPS, showing that healthcare doesn’t have to be a negative experience. Our direct, accessible primary care model eliminates cost barriers, rebuilds trust and actually delivers the care people deserve. Stop offering a benefit employees dread. Offer one they promote and recommend!

Almost 90% of Americans say they are satisfied with their health insurance, according to a recent article from Benefits ...
11/12/2025

Almost 90% of Americans say they are satisfied with their health insurance, according to a recent article from Benefits Pro. Despite this, 73% have still skipped or delayed care due to out-of-pocket costs.

The group most unhappy with the current system? People with employer-based coverage. 88% of workers with employer-based coverage graded the current system a C or below. It seems worker satisfaction ends where the out-of-pocket costs begin.

Is your company facing complaints from employees during Open Enrollment? How can companies address these concerns?

Not every doctor's appointment will be life changing.At Frontier Direct Care, we’re here for any healthcare needs—from t...
11/11/2025

Not every doctor's appointment will be life changing.

At Frontier Direct Care, we’re here for any healthcare needs—from the most complex to the simplest. We know sometimes you just need an easy check-in or quick, accessible care when life happens (especially during cold and flu season!).

The traditional system often makes even the simplest visit feel complicated. But Frontier is focused on making every interaction simple and easy for our members. Our staff, PCPs and conveniently located clinics are all dedicated to providing the care you need, exactly when you need it!

Happy Veterans Day!Today, Frontier Direct Care proudly thanks all veterans for their service and sacrifice. We are espec...
11/11/2025

Happy Veterans Day!

Today, Frontier Direct Care proudly thanks all veterans for their service and sacrifice. We are especially honored to celebrate two of our team members who served: Kathleen Davidson (FNP), and Fabian Villalpando (LVN).

We are grateful that they bring their commitment and leadership to our team to help us transform healthcare in Texas! Thank you for your service!

Each month, we recognize two outstanding team members who embody our core values and make a significant impact at Fronti...
11/10/2025

Each month, we recognize two outstanding team members who embody our core values and make a significant impact at Frontier Direct Care. This month’s Trailblazers are:

🏆 Caleb Cunningham (Full Stack Developer) – Recipient of the ‘Birschbach’ Award for Relentless Progress.

Coworkers praise Caleb’s contributions to Frontier’s mission, saying, “Caleb is always willing to jump in and help out, no matter what. He’s always got a great attitude, he’s committed to helping in any way he can and follows up consistently. Caleb never hesitates to ask questions or bring solutions. He goes above and beyond to support the team!”

🏆 Illiana Vasquez (Medical Assistant) – Recipient of the ‘You Rock’ Award for being Intentionally Relational.

Illiana’s teammates say, “Patients consistently leave the clinic with a smile and call Illiana their hero! She takes initiatives to inspire the team and advocates for the patients. Illiana is a team player and a major contributor to the clinic’s success!”

Thank you Caleb and Illiana for pushing toward our goal of delivering the best healthcare to our members! We’re lucky to have you on our team!

According to a recent article from Benefits Pro, employers are desperately searching for a way to cut healthcare costs w...
11/05/2025

According to a recent article from Benefits Pro, employers are desperately searching for a way to cut healthcare costs without eliminating benefits–but fresh ideas are scarce. The most popular solution appears to be taking the knife to coverage for high-cost drugs like GLP-1s for weight loss (Wegovy, Zepbound and others).

The dilemma is clear: maintain as much quality for employees as possible while also maintaining the budget. But right now, it appears one has to give.

Read more here: https://www.benefitspro.com/2025/10/30/employers-hungry-for-ideas-to-hold-down-health-claims-without-cutting-coverage/

Which tough decision is your organization making right now?

Do you feel rushed when trying to discuss symptoms or test results with your doctor?In the current healthcare system, ge...
11/04/2025

Do you feel rushed when trying to discuss symptoms or test results with your doctor?

In the current healthcare system, genuine and thorough care is often sacrificed for speed and moving on to the next patient. This dismissive feeling can lead to delayed care and worse health outcomes.

Frontier Direct Care believes our members deserve a detailed and clear explanation of every part of their healthcare – including reviewing medications, symptoms, medical history and anything else that could be affecting your health. That’s why our PCPs spend extended time during each appointment developing a genuine relationship with each member under their care!

The Texas PRIMA Annual Conference is approaching fast! If you’re one of the risk management professionals coming to the ...
11/03/2025

The Texas PRIMA Annual Conference is approaching fast! If you’re one of the risk management professionals coming to the conference in Galveston, don't miss Joe Wilson's session, "Building Trust and Saving Big with Direct Primary Care."

He'll share a case study about Frontier Direct Care's proven model for achieving better member health outcomes and significant cost reduction for employers by restoring the patient-provider relationship.

Register today for cutting-edge education, CE credits and the largest risk management exhibition in Texas!

Address

119 W. Van Buren Avenue Suite 10
Harlingen, TX
78550

Opening Hours

Monday 8:30am - 5pm
Tuesday 8:30am - 5pm
Wednesday 8:30am - 5pm
Thursday 8:30am - 5pm
Friday 8:30am - 5pm

Telephone

+19569839272

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