12/04/2020
Recently one of our members received a call on a Saturday from a number that represented it's self as Social Security, telling him that there was a problem with his account. This member automatically recognized that something was not right about this call and ended it. Below you will find some info and tips about scammers.
4 Signs that it's a scam:
1. Scammers pretend to be from an organization you know. They typically use a real name, like Social Security, IRS, Medicare or even a local company like your bank or your electric company. They even have technology now that can make your caller ID show the companys name.
2. They like to get your attention by telling you that there is a problem or a prize. They may say you owe money or that a family member has an emergency and needs money. They may ask you to verify some personal information on your account such as your Social Security number, or bank account.
3. They may pressure you to act immediately. They want you to act before you have time to think about it, and while you are caught off guard. They may even threaten you by saying you will be arrested or taken to court if you don't act immediately.
4. They often insist that you pay by sending money through a money transfer company, or by putting money on a gift card and giving them the numbers on the card.
What to do:
1. NEVER give your personal information over the phone to an incoming call that you weren't expecting. Legitimate businesses won't call, email or text you to ask you for your personal information. Watch your e-mails for scams also, delete them immediately.
2. Resist the pressure to act immediately, again real businesses will give you time to make a decision.
3. Never pay someone who insists that you pay with a gift card or by using a money transfer service.
4. NEVER accept a check in the mail, cash it and send the money back to them.
How to handle a scam call:
If you receive a call like this that you are not expecting, it is okay to ask questions, and lots of them. They will usually hang up at this point and move on to the next person. It's okay to tell them you need to think about it.
If you receive a call that you believe to be a scam tell them you will have to call them back later, and then look up their number, whether it be online, or from paperwork that you have and call that number. 9 times out of 10 you will find that the real organization was not behind the call. NEVER call back the number they called you from or a number they give you. You need to call a number you know to be verified as correct.
If you are ever unsure, hang up and talk to a family member, friend or HOPE Center staff and we can help you sort it out.