DeSantis Family Practice

DeSantis Family Practice


I am a patient and need an appt. Have tried for two days to talk with a scheduler to no avail!! Is this practice going out of business??!?
This is an incredible family practice. Not only are the staff professional, and highly qualified, they genuinely care about their patients. The staff remember me by name, regardless of how long it has been since my last visit and I never have to wait long when checking in. This is probably the only doctors appointment that I look forward to going to (even when I have to arrive early in the morning to get blood work done) and for that reason DeSantis Family Practice continues to be my primary care provider even after I have moved from the hickory area!
If you are between the ages of 16-24, live in Catawba County and left school before earning your high school diploma, YouthBuild is for you. Give us a call! (828) 320-7994 or e-mail [email protected].

DeSantis Family Practice is dedicated to providing the highest quality medical care for you and your

Operating as usual


We will be Closed Monday, September 5th for Labor Day.


We will be closed Monday, July 4, 2022 in observance of Independence Day. We will reopen on Tuesday at 8:00am.


We will be closed on Monday, March 30th in observance of Memorial Day. We will reopen on Tuesday, March 31st at 8:00am.


We are open. We have limited staff. If you need a refill please call your pharmacy. Please be patient as we will do everything to get refills in. If you need to reschedule your appointment please call after 900. Thanks for your patience and understanding.


We are open, phones are not working. If you are here for a routine appointment come on in. If you are here for a COVID test stay in your car and we will check the COVID parking spots. We apologize for any convenience.


We are having an issue with our phones. If you are here for an appointment, come on inside and check in. We are sorry for any inconvenience, the phone company is working on it.


Our Electronic Medical Record System is currently down. We are unable to access any patient records, refill meds or see our schedule. We appreciate your patience. If you need a refill today please call your pharmacy.


Flu Vaccine Clinic tomorrow, Thursday, Sept 30th from 9am-2pm. Please call the office today to schedule your appointment. 828-304-6363


We are up and running! Please call the office.


No phone or internet, please come in for your appointment. If you are here for a COVID test please pull into a COVID spot and we will come out to you. Sorry for any inconvenience.


Phone and internet down, come on in!


Phones are down, come on in. We are sorry for any inconvenience.

Home | NC Medicaid Managed Care 05/05/2021

Home | NC Medicaid Managed Care

Medicaid Managed Care Open Enrollment: March 15 until May 14.

We are contracted with all plans:

Healthy Blue (BCBS)
Carolina Complete Health
AmeriHealth Caritas
United Healthcare Community Plan

If you have questions or need to enroll you can call the Enrollment Broker: 833-870-0550 (toll free).
Or go online at:

If you do not select a plan then they will auto enroll beneficiaries starting May 15, 2021.

July 1, 2021-Medicaid Managed Care Launch.

Home | NC Medicaid Managed Care There will be a new way to get Medicaid health care Most people will get the same Medicaid services in a new way – through health plans. Learn more >


We will be open at 745 today. If you are unable to make it for your appointment today please contact the office at 8:00 to reschedule.

Timeline photos 01/20/2021

Timeline photos

Catawba County Public Health, Catawba Valley Health System and Frye Regional Medical Center are working together to schedule appointments for those eligible to receive the COVID-19 vaccine through a new online portal. Learn more at


Phones and internet are down, sorry for any inconvenience. Will update when they are up and running. If you need refills call your pharmacy please.


💉 FLU VACCINES HAVE ARRIVED💉 We will offer flu clinics Tuesday & Thursdays 10-12 and 2-4:30. Please call to schedule an appointment as our waiting room is closed. Flu consents are available on our website. We have a limited number of state vaccines, if your child has Medicaid please call the office to make sure they are available.


Please call the office to schedule an appointment.


We will implement a new appointment reminder system this week. Patients will receive reminders one week prior to their appointment as well as a 24hour reminder. You will receive a phone call and or a text message. Please make sure we have your correct contact information on file.


Waiting room is closed. Please call when you arrive in the parking lot to check in for your appointment.


The Providers at DeSantis Family Practice would like to say thank you to all of our staff members! We have been open 9 years today! We wouldn’t be here today without each and everyone of you. We would also like to say thank you to all of our loyal patients! We hope to be around for many more years to come!


When you arrive for your appointment please stay in your car. The waiting room is CLOSED. We will call you when your room is ready. Our goal is to protect our patients and staff. We cannot test you for COVID just because you want to know, we have strict guidelines that we must follow. Please check the CDC website as well as the DHHS for updates. We will also have Telemedicine available this week. The COVID situation is changing daily and we are doing our best to stay on top of the information as it becomes available to us. Call the office with any questions you may have.

Coronavirus | Home | CDC 03/13/2020

Coronavirus | Home | CDC

Corona Virus (COVID -19)

We are planning and preparing for this outbreak. We know you may have many questions about the Corona Virus.

Testing for the Corona Virus is restricted at this time. We have to obtain approval from the Health Department prior to testing. We DO NOT HAVE the test at our office.

For further information, we suggest a couple of websites:

Coronavirus | Home | CDC CDC Coronavirus: Coronaviruses are common throughout the world. They can infect people and animals. Five different coronaviruses can infect people and make them sick. They usually cause mild to moderate upper-respiratory illness.


Phones down, technical issues. Sorry for any inconvenience, we will let you know when problem is resolved.


Phones are working!


Refills are now working! Phone is down.
We do apologize.


Currently our prescription refill program is not working. They are working on the problem. We appreciate your patience. We will inform you when it is up and running again.


We currently only have High Dose Flu Vaccines for those 65 and older.
We also have flu vaccines for Medicaid patients up to 18 years.


On behalf of DeSantis Family Practice we would like to wish you a Merry Christmas and a Happy New Year! 🎅🏼🎄
Office Hours:
- Opened 12/24/2019 from 8AM-12PM Sick Visits only.
- Closed 12/25/2019
- Closed 01/01/2020




Flu Vaccines have been delayed. No Flu Clinic on Tuesday October 8th. We are sorry for any inconvenience this may have caused.


Flu Shots Are Here !!!


We will be closed from 12:00-1:30 for staff training on Tuesday, July 16, 2019.


We are closed Thursday, July 4, 2019 in observance of Independence Day.

Welcome to DeSantis Family Practice

Thank you for your interest in DeSantis Family Practice. If you are an existing patient, we welcome you back, and if you are a prospective patient, we encourage you to explore the site further and contact us directly to make an appointment.

Our Mission

We at DeSantis Family Practice are dedicated to providing the highest quality medical care for you and your family in a friendly and professional atmosphere. Our practice uniquely merges the most modern advances of family medicine with our high resolution digital X-Ray, state-of-the art laboratory, and electronic medical records in one of Hickory’s largest historical landmark buildings which was built in 1927.

We will care for your entire family, from newborns through geriatrics, allowing for convenience and continuity of care, whether we are keeping you healthy or getting you well. Thanks for your trust and confidence with one of the most important decisions you make for yourself and your family.




10 3rd Avenue NE Ste 500
Hickory, NC

Opening Hours

Monday 8am - 5pm
Tuesday 8am - 5pm
Wednesday 8am - 5pm
Thursday 8am - 5pm
Friday 8am - 5pm

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