01/13/2026
NOW HIRING: In-Person Behavioral Health Billing Specialist
Integrated Care of Greater Hickory (ICGH)
Primary Location (Preferred):
ICGH Hickory Corporate Office
741 5th St. SW, Hickory, NC 28602
Applicants may also be considered for other ICGH locations across North Carolina.
Position Overview:
ICGH is seeking an in-person Behavioral Health Billing Specialist to join our growing administrative team. This role is critical to ensuring accurate billing, timely reimbursement, and compliance across our outpatient and inpatient behavioral health services.
This is an on-site position with a strong preference for Hickory, though flexibility may be available for other ICGH locations.
Key Responsibilities:
Submit and manage claims for behavioral health services (mental health & substance use)
Work with Medicaid, Medicare, and commercial payers
Verify insurance eligibility, benefits, and authorizations
Post payments, adjustments, and denials
Research and resolve denials and underpayments
Submit appeals and corrected claims within payer deadlines
Collaborate with clinical and administrative teams to resolve billing issues
Required Qualifications:
High school diploma or equivalent
1–2 years of medical billing experience (behavioral health preferred)
Knowledge of CPT, HCPCS, ICD-10, and payer requirements
Experience with EHR and practice management systems
Strong attention to detail and follow-through
Preferred Experience:
Behavioral health billing (SAIOP, SACOT, Peer Support)
Inpatient billing for crisis, detox, or residential services (preferred, not required)
ICGH Locations Considered
Lincolnton – 1216 N. Flint St., Lincolnton, NC
Gastonia – 902 E. Garrison Blvd, Gastonia, NC
Statesville – 523 Brookdale Dr., Statesville, NC
Shelby – 117 W. Marion St., Shelby, NC
Dobson – 113 N. Crutchfield St., Dobson, NC
Sea Level (Inpatient): Carolina Wellness Centers, 468 US-70, Sea Level, NC. (Detoxification, Crisis Management, and Residential Treatment Services)
Benefits:
Health Insurance
401(k)
Paid Time Off & Holidays
Stable, mission-driven organization with statewide impact
Why ICGH?
ICGH is a rapidly expanding, integrated behavioral health organization providing outpatient, inpatient, crisis, and residential services across North Carolina. We value accuracy, professionalism, and teamwork—and we support the people who make our mission possible.
Apply today at CONTACT@IntegratedCareHickory.Com and be part of a team changing lives across North Carolina.
