01/15/2024
Data Entry / Customer service
Primary responsibilities include high volume data entry adhering to departmental standards. Process materials involving verification for completeness and accuracy and routing material based on knowledge of related procedures and precedents.
This position requires a self-directed person who is highly detail oriented. Ability to work in multiple computer applications, MS Windows and Office environments, use multiple monitors for data processing and record transcription, comprehend written procedures and verbal direction, and possess good business judgment. Uses web-based systems for research, general look ups, and data entry. Keyboarding/data entry requirement of 10,000 keystrokes per hour with 98% accuracy, basic Excel skills. Quality and production standards are extremely important. Experience in a structured production area with daily goals is preferred. Candidates will need to provide the amount of data processing they performed daily at the prior positions, e.g., number of pieces, number of hours, performance to goals/standards. MINIMUM that they will accept - 10,000 and above - w 98% accuracy and 55 wpm Suppliers may be required to submit test results for data entry tests that include quality and speed; test scores for basic math (need to be able to convert percentages to fractions and vice versa). High School Diploma and 5+ years of relevant experience
Candidate must be computer literate, can handle multiple tasks, customer service oriented, be organized, professional in demeanor, and dependable. Must perform a variety of administrative duties for the Third Party Distribution Service Center. Tasks include research, reconciliation, resolution, data entry, and content ingestion to the appropriate category. This role will collaborate with employees at all levels, to insure daily service goals are met. The successful candidate must be a motivated self-starter; ensuring customer satisfaction and provide professional customer support. Ability to work within and navigate our content management systems for time sensitive requests.
Key Qualifications:
Strong organizational and time management skills
Technical aptitude and ability to learn new concepts quickly
Effective verbal and written communication skills
Proficient computer navigation skills using a variety of software packages including Microsoft Office applications and Sales Force
Job Types: Full-time, Contract
Salary: $35.10 per hour
Schedule:
8 hour shift
Experience:
Data Entry: 5 years (Required)
Excel: 5 years (Required)
10,000 keystrokes per hour: 1 year (Required)
55 wpm: 1 year (Required)
Salesforce: 5 years (Required)
Work Location: Remote
