12/08/2022
Greetings from Highland Village!
I hope this reaches you in good health and spirits.
I just wanted to reach out to you personally with a few reminders as I know things get busy this time of year:
CLINIC CLOSURE
Our clinic will be closed on the following dates/times:
Dec 16, Friday - 2pm
Dec 23, Friday - 1pm
Dec 26, Monday - closed
Jan 2, Monday - closed
Please make sure that if you need refills, allow up to 72 hours for the requests to be reviewed and filled.
APPOINTMENTS
Our goal is to ensure that we provide enough access for you to schedule your appointments in a timely manner. At any time that you are unable to schedule your appointment via online or through the call center, please send us a message through the portal or ask the contact center representative to send us a message. We will try everything possible to schedule you on the desired date and time.
NURSE PRACTITIONERS - ANITA ALANIZ and CASSIE SEITZ
In the event that there is no availability on my schedule or I am out of the office, please consider scheduling with Anita or Cassie. While I appreciate that you prefer to only see me, I would hate for you to delay your medical care to me next available appointment. I will try my very best to work you into my schedule; however, the nurse practitioners are extensions of my practice to ensure that you receive care in a timely manner. I work very closely with them, reviewing charts and discussing the day's appointments, so any care that they provide to you is reviewed by me. If you are scheduled with one of them and I am in clinic, I will make sure to stop by and say HELLO if I am free.
To further increase access for those unable to leave work or school, Anita has extended her hours from 7:30am - 6:00pm, Tuesday-Friday.
Thank you so much for trusting me and my team to care for you and your family.
Please let me know if there is anything we can do for you.
Merry Christmas and Happy New Year!
Dr. Looney