Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

What is the Long-Term Care Ombudsman Program?We advocate for residents in long-term care, such as nursing homes and assi...
12/11/2025

What is the Long-Term Care Ombudsman Program?

We advocate for residents in long-term care, such as nursing homes and assisted livings to ensure their rights, safety, and well-being are protected.

If you or a loved one need help, have questions, or want to report a concern, reach out to us anytime. We’re here to listen and support you!

📧 ombudsman@easterseals-cseohio.org | 📞 614-345-9198

12/11/2025

Will Medicaid help pay for a private room in a nursing home? Many adults haven't lived with a roommate since childhood or college. Yet when entering a nursing home, sometimes find they are sharing a room with another adult. In Ohio qualifying nursing homes receive a financial incentive from the state to offer a private room, ORC 5165.158. Consult with your local ombudsman to learn more about your rights living in long-term care. https://aging.ohio.gov/care-and-living/ombudsman

Become a Voice for Those Who Need One!The Long-Term Care Ombudsman program is seeking dedicated volunteers to advocate f...
12/10/2025

Become a Voice for Those Who Need One!
The Long-Term Care Ombudsman program is seeking dedicated volunteers to advocate for nursing home residents and help ensure their rights are protected. 🧡

Your time and compassion can help residents speak up, stay informed, and feel empowered.

We’re currently welcoming volunteer applications from across Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Union, and Pickaway Counties — with flexible scheduling to fit your life, whether you're free on weekends or evenings.

🌟 Make a difference in your community.
👉 Learn more and apply at www.stepup.ohio.gov

As you visit this season, take time to connect, observe any changes, and make sure care plan goals are being met. Your a...
12/10/2025

As you visit this season, take time to connect, observe any changes, and make sure care plan goals are being met. Your advocacy makes a difference.

The tip sheet below offers helpful guidance on what to look for and meaningful ways to engage during your visits.

If you have concerns about the care your loved one is receiving, the Long-Term Care Ombudsman Program is here to help. Contact us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

Visits from family members can be an important support for a resident’s emotional well-being and can help ensure that residents receive quality care. Visits are a valuable time to look for changes in residents’ health and mental status. Family members should see progress towards meeting the goals in the care plan. This tip sheet offers practical advice and ways to engage with loved ones during visits this holiday season. https://bit.ly/48wlmgO

Did you know? Nursing home residents must be supervised by a physician and receive regular evaluations to help ensure th...
12/08/2025

Did you know? Nursing home residents must be supervised by a physician and receive regular evaluations to help ensure their health and well-being.
➡️ During the first three months after admission, evaluations happen at least once a month.
➡️ After that, evaluations occur at least every two months, unless the physician determines they can safely extend the interval—never more than every four months.

If you have concerns or questions about care, we’re here to help.
📞 614-345-9198
📧 ombudsman@easterseals-cseohio.org

An advocate is someone who speaks up for, supports, and defends the rights of others. 💬💙That’s exactly what a Long-Term ...
12/05/2025

An advocate is someone who speaks up for, supports, and defends the rights of others. 💬💙

That’s exactly what a Long-Term Care Ombudsman does—standing up for residents in long-term care, such as nursing homes and assisted livings, to ensure they are treated with dignity, respect, and compassion.

Our Ombudsman Volunteer Program is truly one-of-a-kind. We advocate for residents in long-term care, such as in nursing ...
12/04/2025

Our Ombudsman Volunteer Program is truly one-of-a-kind. We advocate for residents in long-term care, such as in nursing homes and assisted livings, and empower them to understand and use their rights. As a volunteer, you’ll help amplify their voices — and you can choose the schedule that works best for you! 💬💙

Learn more about our opportunities at 👉 www.stepup.ohio.gov

🔎 The Long-Term Care Ombudsman investigates concerns from residents, families, and staff to help resolve issues within l...
12/02/2025

🔎 The Long-Term Care Ombudsman investigates concerns from residents, families, and staff to help resolve issues within long-term care settings. Our focus isn’t on enforcing penalties or determining facility compliance — it’s on finding solutions that meet the resident’s satisfaction.

Volunteering doesn’t just make a difference for others — it can make a powerful impact on you, too! 🌟From personal growt...
12/01/2025

Volunteering doesn’t just make a difference for others — it can make a powerful impact on you, too! 🌟

From personal growth and skill building to new friendships and better overall well-being, the benefits of giving your time are endless.

If you’re looking for a meaningful way to support older adults in your community, we have volunteer opportunities available through the Long-Term Care Ombudsman Program. Our volunteers help advocate for residents’ rights and ensure quality care in nursing homes and assisted living communities.

Ready to make a difference? Learn more and sign up at www.stepup.ohio.gov 💙

We’re still out of the office today for the Thanksgiving holiday, returning Monday, December 1st. Wishing everyone a rel...
11/28/2025

We’re still out of the office today for the Thanksgiving holiday, returning Monday, December 1st. Wishing everyone a relaxing weekend after a day full of thanks!

🦃 This Thanksgiving, we’re grateful for the residents, families, and long-term care staff who make a difference every da...
11/27/2025

🦃 This Thanksgiving, we’re grateful for the residents, families, and long-term care staff who make a difference every day. The Long-Term Care Ombudsman Program gives thanks for the opportunity to advocate for residents’ rights and ensure every voice is heard.

In celebration of Thanksgiving, our office is closed today and tomorrow. We’ll be back on Monday, December 1st, ready to continue advocating for residents’ rights

Questions? Contact us at 614-345-9198

Looking for a Meaningful Way to Give Back?Volunteer Ombudsman make a real difference in the lives of residents in long-t...
11/26/2025

Looking for a Meaningful Way to Give Back?

Volunteer Ombudsman make a real difference in the lives of residents in long-term care, including nursing homes and assisted livings. Advocating for their rights, supporting them, and reminding them they are not alone. Serving Delaware, Fairfield, Fayette, Franklin, Licking, Madison, Pickaway, and Union Counties.

💬 “This opportunity allows us to help residents advocate for themselves and gives them someone in their corner.”

Be that someone.

📞 Contact us at 614-345-9198 or visit www.stepup.ohio.gov

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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Our Story

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 Long-Term Care Ombudsman Program. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.

The Region 6 Long-Term Care Ombudsman serves eight counties in Ohio including: Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Pickaway, and Union while also advocating for MyCare Ohio consumers in Clark, Greene and Montgomery counties. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and supports and their families, empowering them to know their rights and to voice their conerns. Here in Region 6 our inter-generational team of paid staff and volunteers are committed to advancing person-centered care and preserving resident rights.

Join Us... Be An Advocate.