Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

Residents in long-term care have important rights protected under the Ohio Revised Code.Today we’re highlighting Right  ...
10/21/2025

Residents in long-term care have important rights protected under the Ohio Revised Code.

Today we’re highlighting Right #21 — the right to private and unrestricted communication with family, friends, social workers, attorneys, physicians, and public officials.

This includes:
✉️ Sending and receiving sealed mail
📞 Private phone calls
🤝 Private visits at reasonable hours

Questions? Contact us at 614-345-9198 or ombudsman@easterseals-cseohio.org

📢 October is Resident Rights Month!Residents in long-term care have important rights protected under the Ohio Revised Co...
10/20/2025

📢 October is Resident Rights Month!

Residents in long-term care have important rights protected under the Ohio Revised Code.

Today we’re highlighting Right #20 — The right to observe religious obligations and participate in religious activities; the right to maintain individual and cultural identity; and the right to meet with and participate in activities of social and community groups at the resident's or the group's initiative.

Questions? Contact us at 614-345-9198 or ombudsman@easterseals-cseohio.org

🛏️ Did you know? Residents in long-term care have the right to choose when they go to bed and when they wake up!It’s all...
10/19/2025

🛏️ Did you know? Residents in long-term care have the right to choose when they go to bed and when they wake up!

It’s all part of Right #19 under the Ohio Revised Code.

💬 Questions? Reach us at 614-345-9198 or ombudsman@easterseals-cseohio.org

October is Resident Rights Month! Today we are reviewing resident right  #18 under the Ohio Revised Code. ⏩ Right  #18: ...
10/18/2025

October is Resident Rights Month! Today we are reviewing resident right #18 under the Ohio Revised Code.

⏩ Right #18: The right to use to***co at the resident's own expense under the home's safety rules and under applicable laws and rules of the state, unless not medically advisable as documented in the resident's medical record by the attending physician or unless contradictory to written admission policies.

Have questions? Reach out to us at 614-345-9198.

October is Resident Rights Month! We are highlighting one of the rights guaranteed to residents under the Ohio Revised C...
10/17/2025

October is Resident Rights Month! We are highlighting one of the rights guaranteed to residents under the Ohio Revised Code.

Right #17: The right to consume a reasonable amount of alcoholic beverages at the resident's own expense, unless not medically advisable as documented in the resident's medical record by the attending physician or unless contradictory to written admission policies.

Have questions? Reach out to us at 614-345-9198!

October is Resident Rights Month! Each day, we’re highlighting one of the rights guaranteed to residents under the Ohio ...
10/16/2025

October is Resident Rights Month! Each day, we’re highlighting one of the rights guaranteed to residents under the Ohio Revised Code.

Right #16: The right of access to opportunities that enable the resident, at the resident's own expense or at the expense of a third-party payer, to achieve the resident's fullest potential, including educational, vocational, social, recreational, and habilitation programs.

10/15/2025

October is Resident Rights Month! Each day, we’re highlighting one of the rights guaranteed to residents under the Ohio ...
10/15/2025

October is Resident Rights Month! Each day, we’re highlighting one of the rights guaranteed to residents under the Ohio Revised Code.

Day 15 – The Right to Vote & Civil Rights
Residents have the right to exercise all civil rights, including the right to vote, unless a court has determined otherwise. Homes are also required to cooperate in making arrangements so residents can cast their ballot.

October is Resident Rights Month! Today we’re highlighting Right  #14 under the Ohio Revised Code:Residents have the rig...
10/14/2025

October is Resident Rights Month!

Today we’re highlighting Right #14 under the Ohio Revised Code:

Residents have the right to choose their own pharmacist and to receive medications and pharmaceutical services at fair, reasonable prices consistent with community standards.

Choice and fairness in care are key parts of protecting residents’ independence and well-being. 💊💙

Have questions? You can reach us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

October is Resident Rights Month! Today we’re focusing on Right  #13 under the Ohio Revised Code:➡️ Residents have the r...
10/13/2025

October is Resident Rights Month!

Today we’re focusing on Right #13 under the Ohio Revised Code:

➡️ Residents have the right to be free from physical or chemical restraints or prolonged isolation, except in very limited cases, when absolutely necessary for safety, and only with a physician’s written order following a personal exam and individualized assessment (summarized).

October is Resident Rights Month! Today we’re highlighting Right  #12 under the Ohio Revised Code:🌟 Residents have the r...
10/12/2025

October is Resident Rights Month!

Today we’re highlighting Right #12 under the Ohio Revised Code:

🌟 Residents have the right to refuse to serve as a medical research subject, without jeopardizing access to appropriate medical care.

Have questions? You can reach us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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Our Story

Easterseals Central and Southeast Ohio is the official Ohio State Long-Term Care Ombudsman sponsoring agency, for the Region 6 Long-Term Care Ombudsman Program. As mandated by the federal Older Americans Act and Ohio law, the Long-Term Care Ombudsman Program advocates for excellence in long-term services and supports wherever consumers live.

Ombudsmen do not regulate nursing homes and home health agencies, but do work with providers, residents, their families and other representatives to resolve problems and concerns.

The Region 6 Long-Term Care Ombudsman serves eight counties in Ohio including: Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Pickaway, and Union while also advocating for MyCare Ohio consumers in Clark, Greene and Montgomery counties. Ombudsman staff and volunteers focus their time on educating consumers of long term care services and supports and their families, empowering them to know their rights and to voice their conerns. Here in Region 6 our inter-generational team of paid staff and volunteers are committed to advancing person-centered care and preserving resident rights.

Join Us... Be An Advocate.