Central Ohio Regional Long Term Care Ombudsman Program

Central Ohio Regional Long Term Care Ombudsman Program Protecting and empowering Ohioans in long-term care. Region 6 Ombudsman Program.

We advocate for residents’ rights, address care concerns, and educate families and residents about quality care, resident rights, and available services. Central Ohio's Regional Office of the State Long-term Care Ombudsman advocates for people receiving home care, assisted living and nursing home care. Paid and volunteer staff members work to resolve complaints about services, help people select a

provider and offer information about benefits and consumer rights. Our office advocates for consumers of long term care services and supports in Franklin, Union, Delaware, Licking, Madison, Fayette, Pickaway and Fairfield County.

May the 4th be with you… and with those who need a voice most. 🌟This Star Wars Day, be a force for good in your communit...
05/04/2026

May the 4th be with you… and with those who need a voice most. 🌟

This Star Wars Day, be a force for good in your community by volunteering with the Ombudsman Program. Just like the Jedi stand up for justice, ombudsman advocate for residents in long-term care, ensuring they’re heard, respected, and cared for.

No lightsaber required— just compassion and a willingness to make a difference. 💙

Ready to join the mission? Visit www.stepup.ohio.gov to learn more or apply.

Are you a veteran in a nursing care facility with a service-connected disability? You may be eligible for additional ben...
05/01/2026

Are you a veteran in a nursing care facility with a service-connected disability? You may be eligible for additional benefits through the U.S. Department of Veterans Affairs (VA)!

Many Ohio veterans receive Medicaid, but did you know that you could also qualify for VA healthcare, even if your military service was years ago? Since 2013, the Veterans on Medicaid program has been helping veterans access the benefits they've earned.

We’re here to help you navigate this process and get the most out of your benefits, including:
✅ Protect more of your VA pension or compensation
✅ Explore VA care options for you and your family
✅ Access benefits that meet your unique needs
✅ Transition to a VA care facility or VA-contracted nursing home, if eligible

How it works:

Ohio is home to five VA medical centers (Cleveland, Columbus, Chillicothe, Cincinnati, and Dayton), and these centers have partnerships with over 80 nursing facilities across the state to meet veterans’ long-term care needs.

If you qualify, the Ohio Department of Medicaid, through the State Long-Term Care Ombudsman’s Office, will notify you and advocate on your behalf, helping you connect with the VA and local county veterans service commissions. Once approved, you can transition to a VA facility or a VA-contracted nursing facility that best suits your needs.

Since 2013, veterans like you have successfully transitioned to VA care, including VA facilities, VA-contracted nursing homes, and Ohio Veterans Homes.

Want to learn more?

Contact Jimmy Gillespie at the Ombudsman Office:
📞 937-223-4613
✉️ jimmy.gillespie@dayton-ombudsman.org

Become a Voice for Those Who Need One!The Long-Term Care Ombudsman program is seeking dedicated volunteers to advocate f...
04/30/2026

Become a Voice for Those Who Need One!

The Long-Term Care Ombudsman program is seeking dedicated volunteers to advocate for nursing home residents and help ensure their rights are protected. 🧡

Your time and compassion can help residents speak up, stay informed, and feel empowered.

We’re currently welcoming volunteer applications from across Franklin, Delaware, Fairfield, Fayette, Licking, Madison, Union, and Pickaway Counties — with flexible scheduling to fit your life, whether you're free on weekends or evenings.

Make a difference in your community.
👉 Learn more and apply at www.stepup.ohio.gov

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have...
04/29/2026

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have protected Resident Rights.

Today we’re highlighting Resident Right #12: the right to refuse, without jeopardizing access to appropriate medical care, to serve as a medical research subject. Every resident has the freedom to make informed choices about their participation and should never feel pressured to take part in research.

Have questions or concerns? Reach out to us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

04/27/2026

If you’re searching for a nursing home or assisted living facility for yourself, a family member, or a friend, trust Ohio’s award-winning Long-Term Care Quality Navigator. It has accurate, up-to-date information in one convenient location.

Use the Navigator: http://aging.ohio.gov/navigator

If you or a loved one are experiencing issues or concerns in a long-term care setting, such as a nursing home or assiste...
04/27/2026

If you or a loved one are experiencing issues or concerns in a long-term care setting, such as a nursing home or assisted living community—the Long-Term Care Ombudsman program is here to help.

Our services are resident-directed, ensuring that we honor the resident’s voice, choices, and wishes every step of the way.

📞 Contact us: 614-345-9198
📩 Email: ombudsman@easterseals-cseohio.org

As Volunteer Appreciation Week comes to an end, we’re still celebrating the incredible impact our volunteers make all ye...
04/24/2026

As Volunteer Appreciation Week comes to an end, we’re still celebrating the incredible impact our volunteers make all year long — not just this week! 🎉

Shoutout to our volunteer, Barry Lazarus, who was featured in the Southeast Messenger sharing what it’s like to serve with the Long-Term Care Ombudsman Program. Barry said, “I would tell someone who is interested in volunteering that while you don’t get paid money, you are paid in feel-good compensation.”

That kind of reward speaks for itself 💙

Want to be part of something meaningful? Learn more or sign up to volunteer at www.stepup.ohio.gov ✨

🔍 Did you know? The word Ombudsman comes from Swedish, meaning “representative,” and has roots in Old Norse — umboth (co...
04/24/2026

🔍 Did you know? The word Ombudsman comes from Swedish, meaning “representative,” and has roots in Old Norse — umboth (commission) + mathr (man).

Sweden was the first country to appoint an independent Ombudsman to investigate complaints against government officials, a powerful step toward accountability and justice.

Today, Ombudsman serve around the world — including here in the U.S. as trusted advocates for fairness, especially in long-term care.

Have questions or concerns? Reach us at 614-345-9198 or email us at ombudsman@easterseals-cseohio.org

Volunteering doesn’t just make a difference in the lives of others—it transforms your own, too 💙From reducing stress to ...
04/23/2026

Volunteering doesn’t just make a difference in the lives of others—it transforms your own, too 💙

From reducing stress to creating a sense of purpose, the impact of giving your time and compassion goes far beyond what we can see. Our Ombudsman volunteers experience these benefits every day while advocating for dignity, respect, and quality care in our community.

This National Volunteer Appreciation Week, we celebrate the heart, passion, and dedication of our volunteers. Thank you for all that you do—you truly make the world a better place!

If you're interested in Volunteering with the Ombudsman Program, please visit www.stepup.ohio.gov

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have...
04/22/2026

Under Section 3721.13 of the Ohio Revised Code, individuals living in nursing homes and assisted living communities have protected Resident Rights.

Today we’re highlighting Resident Right #11: the right to privacy during medical examinations or treatment, and in the care of personal or bodily needs. Every resident deserves dignity, respect, and personal space at all times.

Have questions or concerns? Reach out to us at 614-345-9198 or email ombudsman@easterseals-cseohio.org

04/21/2026

Volunteer Appreciation Week is April 19 - 25, 2026. The Long-Term Care Ombudsman Program (LTCOP) could not be its best without the volunteers who help carry out the mission of advocating for long-term care residents. Thank your volunteers and recognize their work publicly by sending NORC brief messages of appreciation for their dedicated advocacy. Email ombudcenter@theconsumervoice.org

This National Volunteer Appreciation Week, we want to shine a light on a truly special group of people—our Ombudsman Vol...
04/21/2026

This National Volunteer Appreciation Week, we want to shine a light on a truly special group of people—our Ombudsman Volunteer Associates 💙

Your dedication, compassion, and unwavering commitment to advocating for others does not go unnoticed. You give a voice to those who need it most, ensuring dignity, respect, and quality care for individuals in our community.

Because of you, lives are improved, concerns are heard, and meaningful change happens every single day. Thank you for the time, heart, and energy you so generously give.

We are incredibly grateful for each and every one of you. Happy National Volunteer Appreciation Week! 🌟

If you're interested in volunteering with the Ombudsman Program, please visit www.stepup.ohio.gov

Address

3830 Trueman Court
Hilliard, OH
43206

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Website

https://www.easterseals.com/centralohio/programs-and-services/senior-s

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