South Shore Orthopedics

12/15/2025

Warm drinks to a cold morning. Thanks to all of our staff as we kick off holiday celebration week. Hot Chocolate Bar!

12/02/2025

Providing an update to the post from 12/1/2025 regarding the phone system. We are being told that our vendor had a large outage. While things were somewhat better today, they are still not resolved. We are continuing to work with our vendor on resolving the issue(s) and doing our best to address our patients and referral sources trying to contact us. Again, we appreciate your patience and still suggest that you continue alternative ways to contact us including use of the patient portal and our website.

12/01/2025

Good afternoon. We are aware that there is an issue with our phone system that is not allowing us to consistently handle calls. We our working with our vendors to resolve the issue. In the meantime, the best course of action to reach our office is through the patient portal or our website where you can contact our office.

https://www.southshoreorthopedics.com/contact-us/

We apologize for the inconvenience and please understand our staff and management is doing everything we can to resolve the issue.

South Shore Orthopedics is conveniently located at 2 Pond Park Road, Suite 102 Hingham, MA 02043, and you may reach us through phone at 781-337-5555. Please give us a call about any questions or concerns you may have.

11/26/2025

In late October, South Shore Orthopedics updated our phone system as part of our ongoing effort to improve communication and the care we provide. More improvements are coming in January 2026, when we transition to Athena, our new medical record system.

With the recent phone update, we introduced an automated call-back option. This allows callers to request a call back instead of waiting on hold—while still keeping their place in line. Calls are returned in the order they are received.

We know there are times during the week when call volume is especially high and wait times can be longer than any of us would like. Now that we have better data on call trends, we’re actively working on plans to improve coverage and response times. Please know that this is a top priority for us, and we’re continuously making internal changes to serve you better.

Even with the new call-back feature, all of the options from our previous system are still available. Callers may still:
• Navigate to the correct department through our phone tree
• Leave a message for our call center by pressing 1
• Contact us through our website at www.southshoreorthopedics.com

Thank you for your patience and understanding as we continue working to improve your experience.

— South Shore Orthopedics

South Shore Orthopedics is a group practice with a dynamic and progressive culture located in Hingham, Massachusetts. The highest quality orthopedic care is delivered with a modern and efficient approach. Don't let injury or pain hold you back from your favorite activities.

11/21/2025

News Flash: SSO offers PRP injections! Come get consulted today!

11/17/2025

Our new Foot and Ankle specialist Dr. Andrew Thome is up and running! Come see him today!

11/12/2025

How are those knees feeling?? If you have any discomfort, come chat with South Shore Orthopedics today!

11/05/2025

Nothing makes us happier than seeing our patients satisfied with their care!🌟 Here’s what some of our patients had to say about their experience at South Shore Orthopedics.

10/31/2025

It was a Spooky Day at SSO👻🎃 Comment your favorite costume below!!

10/30/2025

📣 EXCITING NEWS‼️South Shore Orthopedics is thrilled to announce that we have partnered with RingCentral, a leading communications and call center platform. This partnership will enhance the way we connect with our patients and streamline operations within our telephone & scheduling department. We went live today (Wednesday 10/29). As we transition, please bear with us as we continue to learn this new system and look for even better ways to serve you. Thank you for your patience and understanding, and for being a valued part of the South Shore Orthopedics community! 

10/29/2025

Strong muscles mean strong joints! 💪 At South Shore Orthopedics, we’re all about keeping your joints healthy and supported - so you can move better, feel better, and stay active for years to come.

10/27/2025

Come back soon Meg!