Phoenix Huntsville

24/07/2025

Phoenix is happy to announce that Linley Edge joined our team on July 21, 2025, as a Staff Accountant.

Here is a brief introduction from Linley:

“Hi, everyone! My name is Linley Edge, and I’m excited to be joining the team as a Staff Accountant. I previously worked in the same role at Anglin Reichmann Armstrong for a little over a year, and I’m looking forward to continuing to grow in my accounting career. I was drawn to this position at Phoenix because it offers a meaningful opportunity to broaden my experience while contributing to something that truly matters.

Outside of work, I’m married and have three schnauzers who definitely keep life interesting! I enjoy working out, reading, and listening to true crime podcasts. My favorite podcast is Crime Ju**ie! I’m really looking forward to getting to know everyone and being part of the team.”

Please join us in welcoming Linley to the Phoenix family. We’re excited to have her join us!

21/07/2025

We are excited to announce that Michelle DeBord has joined Phoenix as our new Vice President of Human Resources, beginning July 21, 2025. Michelle steps into this brand-new role with over 15 years of experience as a seasoned human resources executive, bringing a wealth of expertise in leading HR operations, developing strategic workforce initiatives, and driving organizational excellence.

In her new role, Michelle will oversee all aspects of Human Resources at Phoenix and brings a proven track record of building high-performing teams, enhancing employee engagement, and aligning people strategies with business objectives.

Throughout her career, Michelle has led HR departments across both private and public sectors, managing functions including compliance, employee relations, performance management, benefits administration, and leadership development. Her work has consistently shaped positive organizational culture, improved service delivery, and mentored teams to support long-term business growth.

Most recently, Michelle served as Vice President of PEO Operations at PBS PEO Services in Birmingham, where she spearheaded client-focused HR solutions encompassing compliance, payroll, employee benefits, and workforce development. Her leadership was pivotal in driving client satisfaction, improving operational efficiency, and cultivating high-performing HR teams.

Michelle holds a Bachelor of Science in Human Resource Management and maintains certifications as both SHRM Senior Certified Professional (SHRM-SCP) and a Professional in Human Resources (PHR). She is recognized for her collaborative approach, deep knowledge of HR best practices, and commitment to creating workplaces where people thrive.

Please join us in welcoming Michelle to the Phoenix team! We are excited about the vision, experience, and leadership she brings to this vital new role.

18/07/2025

We would like to take a moment to recognize and appreciate Cindy Boyle at RSA Janitorial for her outstanding contributions. Although she is new to the team, Cindy has already made a strong impression with her enthusiasm, dependability, and eagerness to learn new tasks each day.

Cindy consistently demonstrates a keen eye for detail and a clear commitment to excellence in everything she does. Her positive attitude and pleasant demeanor make her a joy to work with, contributing to a more supportive and uplifting work environment.

Cindy, your hard work and dedication have not gone unnoticed. Thank you for everything you do—we're grateful to have you on the team!

Cindy Boyle – Zone 3 Custodian, Redstone Arsenal, AL

17/07/2025

We are excited to announce that the Huntsville Rehabilitation Foundation, Inc. dba Phoenix is officially a Contender for the Defense Professional & Technical Services Business of the Year (Large) category in the Huntsville/Madison County Chamber of Commerce 2025 Small Business Awards presented by Keel Point, LLC.

This recognition highlights our unwavering commitment to excellence, innovation, and service in support of our nation’s defense mission. Being selected as a contender is a reflection of the hard work, talent, and dedication of our incredible team, and it affirms our continued impact across the defense and technical services sectors.

The Small Business Awards celebrate the outstanding achievements of businesses making a difference in the Huntsville/Madison County region, and we are honored to be among this year’s distinguished nominees.

Congratulations to everyone at Phoenix for helping us reach this exciting milestone, and thank you for your continued dedication to our mission!

Huntsville/Madison County Chamber

17/07/2025

Please join us in welcoming Wendy Bautista to Phoenix! Wendy has joined our team as the new Employment Specialist/Job Coach for the TN Valley, officially beginning her role on July 14, 2025. We are thrilled to welcome her aboard and look forward to the passion and experience she brings to our mission.

Here’s a brief introduction from Wendy:

“I’m a proud mom to a one-year-old and love spending my free time crafting. I bring three years of experience in recruiting, where I developed a passion for helping others grow and succeed. I was inspired to join Phoenix because its mission—to support individuals—aligns with my personal values and desire to make a meaningful impact.”

Welcome to the team, Wendy!

16/07/2025

We are pleased to recognize Brittany Harp for her exceptional performance since rejoining Phoenix. Though she has only been with us a short time, Brittany has quickly distinguished herself through her keen attention to detail, reliability, and strong work ethic. Her dedication and positive attitude have made an immediate impact, and we’re excited to have her on the team.

Outside of work, Brittany leads a vibrant and fulfilling life with her husband and their blended family of seven children—five boys and two girls. Their home is also shared with a lively crew of 15 dogs, 2 cats, and a few reptiles, making for a bustling and energetic household. In her free time, Brittany enjoys cheering on her kids at their sports games and cherishing quality moments with her family.

We’re grateful for Brittany’s contributions and look forward to her continued success at Phoenix!

Brittany Harp – Zone 4 Custodian, Redstone Arsenal, AL

15/07/2025

Phoenix is honored to serve as the Primary Sponsor (Patriot Level) for the 2025 USA Patriots Annual Softball Game, hosted by the AUSA Redstone-Huntsville Chapter. This year’s event will occur on September 13, 2025, at Toyota Field in Madison, Alabama.

In a recent presentation, CEO Amy Patterson and COO Dr. Billy Counts proudly delivered the sponsorship check to Annie Davis, President of AUSA Redstone-Huntsville Young Professionals, on behalf of Phoenix.

We are excited to support this incredible event and the remarkable community it brings together. Join us as we honor the spirit of service and teamwork that defines both our organization and the USA Patriots!

15/07/2025

14/07/2025

We are proud to recognize Billy Reedus for his exceptional work and the positive impact he brings to our floor care team. Billy consistently goes the extra mile to maintain clean, welcoming floors, and we’re delighted to know that his hard work has made such a strong and lasting impression.

His professionalism, attention to detail, and friendly demeanor truly make a difference each day. Feedback like this reinforces the value he brings to our team, and we look forward to sharing this recognition with him—acknowledgment that is both meaningful and motivating.

Jennifer Gipson, Program Analyst with the U.S. Army Aviation and Missile Command, shared the following commendation:

“I wanted to take a moment to express my sincere appreciation for the exceptional work that Mr. Billy Reedus has been doing. His dedication to maintaining a clean and organized space has not gone unnoticed, and his attention to detail truly sets a high standard.

Not only does he perform his duties with great professionalism, but he also brings a positive attitude that makes a difference in the environment. His hard work and commitment are evident, and I believe he deserves recognition for his efforts.

Please pass along my gratitude to Mr. Reedus on behalf of the SGS Team, 5300 Sparkman Center, 5th Floor —it’s individuals like him who make a significant impact in the workplace.”

Thank you, Billy, for your dedication and continued excellence!

Billy Reedus – Floor Stripper, Redstone Arsenal, AL

11/07/2025

Phoenix is proud to announce that on July 8, 2025, we successfully completed our recertification for the Cleaning Industry Management Standard – Green Building (CIMS-GB), once again achieving certification with Honors, the highest level of recognition. CIMS-GB is the leading professional standard and certification for cleaning organizations, emphasizing excellence in service, operational efficiency, and customer satisfaction. The rigorous certification process evaluates six core management domains, including training, safety, policies, leadership, and customer satisfaction. Phoenix first achieved this prestigious designation in April 2023, and this recent recertification reaffirms our ongoing commitment to the highest standards of quality and performance.

This achievement is a testament to the remarkable teamwork, dedication, and leadership displayed across our organization. We extend our sincere congratulations to Michael Bankes (Regional Director – South), Jennifer Richter (Project Manager), and Natosha Crawford (Quality Control Manager) for their outstanding contributions. Over the past 18 months, Phoenix navigated a period of restructuring, during which Jennifer Richter exemplified resilience and leadership while managing dual responsibilities as Administrative Services Project Manager and Quality Control Manager. Her efforts were instrumental in maintaining our standards and ensuring a successful audit. Since joining Phoenix on April 14, 2025, Natosha Crawford has brought energy and impact to the Quality Control Manager role, making significant contributions from day one.

We also recognize and thank our exceptional Project Managers and Quality Control staff whose hard work made this success possible: Sherry Florian (Regional Director - West), Christy Langford, Dorothy Cobb, Irene Fullenwider, Anna Dewald, Steve Meyer, Simon Lopez, Jose Rios, Tonya Battle, Shirley Glasscho, Chris Holden, Decoyus Hicks, and Wayne Henderson. Your behind-the-scenes efforts—especially in conducting and documenting critical training—were vital to our certification. This honor is not only a validation of our systems and standards but also a reflection of your passion, teamwork, and unwavering commitment to our mission. Congratulations to all involved—well done!

Picture left to right: Jennifer Richter, Natosha Crawford

11/07/2025

JET Champion: Sue McCoy

Cieara Hitt, Director of Vocational Services, would like to recognize Sue McCoy for her dedication to the JET program, our summer initiative that places students in real community job sites, where they earn real wages to work and gain valuable work experience.

The success of JETs doesn’t start in the summer; it’s built through months of preparation, coordination, and heart. In the face of staffing challenges, Sue has stepped up remarkably, ensuring students are supported, employers remain engaged, and operations continue to run smoothly.

This year alone, Sue secured job sites for over 40 students, an incredible accomplishment she managed single-handedly. Now in her fifth year with JETs, Sue continues to strengthen the program with thoughtful improvements and unwavering commitment.

Even on the longest days, Sue keeps her focus where it belongs: on celebrating student potential and delivering on the Phoenix mission. Thank you for going above and beyond. You are a true champion of JETs and the people we serve.

Sue McCoy – Case Manager, Tennessee Valley, AL