11/24/2025
Independence Women’s Clinic is seeking a detail-oriented, reliable Billing & Collections Specialist to join our team. This role is ideal for someone who is organized, confident with patient communication, and experienced in navigating insurance processes in a medical office setting.
✨ Position Overview:
We are looking for a team member who can efficiently manage the financial and billing needs of a busy OBGYN practice. Responsibilities include handling patient and insurance account balances, reviewing and working insurance rejections, processing claims, submitting appeals, taking payments, and assisting patients with billing questions.
🔹 Key Responsibilities:
Work daily on insurance rejections and denials
Process and submit insurance claims accurately and timely
Prepare and submit appeals when needed
Manage patient collections and outstanding balances
Take patient payments (in person and over the phone)
Answer billing questions with professionalism and clarity
Communicate with insurance companies as needed for claim resolution
Maintain accurate account documentation and follow-up logs
🔹 Requirements:
Prior medical billing experience (OBGYN preferred but not required)
Knowledge of insurance plans, EOBs, CPT/ICD-10 coding basics, and appeals
Strong communication and customer service skills
Ability to multitask in a busy environment
Detail-oriented with strong follow-up skills
Experience with EMR systems (ECW a plus)
📍 Location: Independence Women’s Clinic – Independence, MO
🕒 Schedule: Full-time, Monday–Friday
