09/15/2022
We are currently seeking part-time and full time Front Desk Medical Receptionist to provide superior customer service to our patients and guests. This team member will graciously greet patients, create and update patient and insurance information in the computer system, verify health insurance benefits, and explain payment policies and billing/collections processes to patients. Will also be responsible for generating charge ticket information, accepting, posting, and balancing cash drawer, scheduling follow-up appointments, and accurate chart delivery and retrieval. Ideal candidate will have medical background skills and will cross train both front and back offices.
Primary Job Duties:
Treating every patient and co-worker with Compassion, Devotion, and Respect. Greet (very pleasantly), register, instruct, discharge, and provide general assistance to patients. Obtain demographic and financial information and enter into computer system. Verify insurance eligibility and relay relevant information on payment policies and billing/collection processes. Determine and collect co-pays, co-insurance, deductibles, past due balances, and maintain a balanced cash drawer. Assemble medical records and distribute to correct locations; process and file charts. Confirm medical chart is complete, that the patient understands provider instructions, and financial responsibility is settled before patients leave. Answer telephone, take messages and return voicemails. Perform clerical tasks as required.
Job Qualifications:
High School Diploma or equivalent
1-2 years working in Customer Service preferred
Dependability
Medical billing experience and familiarity with basic medical terminology highly preferred
Ability to work independently and with the public in a high-pressure environment
Ability to work all shifts as needed
Accurately process money transactions
Detail oriented with excellent interpersonal communication skills
Basic Computer Skills required, EMR experience highly preferred'
PMC REQUIREMENT- MUST BE FULLY COVID 19 VACCINATED AND BOOSTED.