05/27/2022
Summary
The receptionist will provide secretarial support in a clinic environment, including greeting and registering patients, scheduling appointments, maintaining accurate & confidential medical records, filing, and answering incoming calls. The successful candidate will be capable of working well with others in a team environment.
Job Responsibilities
-Welcoming patients by greeting and acknowledge them in a prompt, pleasant and helpful manner
-Respecting and maintaining privacy and dignity of patients by strictly adhering to all HIPAA guidelines and regulations.
-Assisting patients and their care takers with completion of registration forms.
-Verifying necessary patient information and data on the patient’s medical record: verifying patient demographics with precise attention to detail
-Efficiently and accurately collecting billing information
-Operating a fax machine, printer, and scanner
-Preparing patient charts
-Booking, coordinating and rescheduling patient appointments
-Maintaining the tidiness of our reception/waiting area
-Answering the telephone promptly, taking and relaying messages, and routing information to the appropriate location.
-Responding to medical record requests
-Following up with patients via telephone and/or e-mail
-Perform daily opening and closing office procedures as assigned
-Moderate proficiency with Microsoft Office programs such as Word, Excel, etc.
-Be proactive in informing the office manager of any issues
-Performing other related duties within the clinic as assigned
