Phox Health, 530 Technology Drive , Suite 100, Irvine, CA (2025)

10/25/2025

💊 Happy Pharmacy Week, and we’re celebrating the heartbeat of healthcare.

From the counter to the cloud, pharmacists keep care moving, ensuring every prescription, every delivery, and every patient gets what they need, safely and on time.

At Phox Health 🦊, we’re proud to power the logistics that support their precision, passion, and impact.

Here’s to the teams turning prescriptions into care, every single day. 💙

10/22/2025

🌱 Growing Together: MetroHealth × Phox Health

Some partnerships go beyond projects; they grow from a shared purpose.

This one started with a simple conversation: How can we make sure refrigerated medications stay safe once they leave the pharmacy?

From that conversation, a partnership began, and together, MetroHealth and Phox Health turned a patient safety challenge into a statewide first.

Here’s how it unfolded:
❄️ Patients used to discover “Refrigerate Upon Arrival” only after opening the box.
⚠️ By then, medications could already be compromised, causing waste, worry, and treatment delays.
🤝 MetroHealth and Phox Health worked side by side to change that.

Together, we built a proactive notification system that alerts patients hours before refrigerated medications arrive, a simple fix with a powerful impact:
✅ Every alert = a safe medication
✅ Every safe dose = uninterrupted treatment
✅ Every delivery = care that arrives ready

Today, MetroHealth stands as the first pharmacy in Ohio to meet the state’s new rule for proactive patient notification, a milestone built on teamwork, trust, and a shared focus on the patient.

To our partners at MetroHealth, thank you for leading with heart and purpose. 💙

Here’s to continuing to grow together, one safe delivery at a time.

10/20/2025

📰 Exciting news: Phox Health was recently featured on FOX40!

In partnership with MetroHealth, we achieved a statewide first in pharmacy compliance, meeting the new Ohio Board of Pharmacy rule for proactive patient notification on temperature-sensitive prescriptions.

Instead of relying on “Refrigerate Upon Arrival” stickers, patients now receive alerts before refrigerated meds are delivered, a simple change making a big impact in:
✅ Protecting medication integrity
✅ Enhancing patient safety
✅ Strengthening care continuity

When technology meets clinical intent, even small innovations can transform outcomes.

📖 Read the full feature: https://rebrand.ly/ohio-pharmacy-rule

10/17/2025

🚀 A Milestone for Patient Safety in Ohio!

We’re thrilled to announce our partnership with MetroHealth to launch the first pharmacy in Ohio fully compliant with the state’s new rule for proactive patient notification of temperature-sensitive prescriptions.

With this system, patients are alerted hours in advance of the arrival of refrigerated medications, ensuring therapies are protected and stored properly the moment they reach home.

Why it matters:
💊 $35 billion is lost annually due to cold-chain failures.
📦 Up to 25% of temperature-sensitive meds are compromised before use.
🤝 Together, Phox Health and MetroHealth are changing that.

As Amit Gir, MD, our Co-Founder & CEO, said:

“By addressing the last mile with the same rigor as prescribing and dispensing, we can help reduce avoidable waste and ensure therapies reach patients as intended.”

Ohio is leading the way in redefining pharmacy logistics, and we’re proud to help set that standard.

10/15/2025

Meet Mike Baker, Director of Operations at Phox Health. ⚙️

Mike’s journey into healthcare operations began with a simple goal: to help people. At Phox Health, he leads with that same purpose, working to make medication delivery faster, safer, and smarter.

His favorite part of the job? Collaborating with a team that listens, innovates, and turns challenges into solutions that strengthen the last mile of care.

One moment he’s proud of:

“We used to look up to courier companies as the gold standard, until we built our own. That’s when we realized we were the gold standard.”

Outside of work, Mike finds balance through daily yoga (he’s a certified instructor!) or by heading to the mountains for a weekend reset. 🧘‍♂️

10/13/2025

🌎 Exploration built the map. Innovation redraws it.

This Columbus Day, we celebrate the spirit of discovery, the drive to go farther, connect faster, and reach people wherever they are.

At Phox Health, that same spirit fuels how we reimagine access to care, bridging pharmacy shelves and patients’ homes with precision, speed, and empathy.

Because progress isn’t just about discovery, it’s about delivering what matters.

10/10/2025

🦊

“This service is the best I have ever encountered, and I’m 70! The tracking is a great help and on spot. Kudos to this service and their drivers.”

⭐ Delivery: 5/5
💬 NPS: 10/10

At Phox Health, every shipment is more than a package; it’s a promise.

With all-day, real-time tracking for both pharmacies and patients, we make sure every patient knows exactly where their medication is and that it arrives safely, every time.

When patients trust their access to meds, they can focus on what matters most: staying better.

10/09/2025

🌱 The Life of a GreenPhox Delivery

Cold-chain logistics is often invisible. But behind every specialty prescription is a race against time, temperature, and trust.

Here’s how a GreenPhox journey unfolds:

📥 Prescription to Pharmacy: The clock starts the moment the delivery request hits the Phox OS dashboard.

📦 PhoxBox Pack Out: Meds are secured in our 100% reusable packaging with smart cold-chain inserts - no gel packs - with 100% 2–8°C protection for up to 48 hrs.

🚚 Courier Pickup: When a courier scans the box, activates GPS tracking, and takes accountability for the journey.

🗺️ On the Move: Every mile is tracked—zero excursions = zero risk.

🏠 At the Door: Patients sign for their meds and receive our sealed, tamper-evident bag.

♻️ Recovery & Reuse: Couriers return the PhoxBox same-day for immediate reuse - reducing waste, cutting costs, and saving money instantly.

GreenPhox means no more wasteful packaging for an industry-first, validated method to cold-chain-protect medications to patient homes.

10/06/2025

💊 What’s the weakest link in pharmacy logistics?

Pharmacy logistics may not make headlines, but they quietly decide whether patients receive the right medication, at the right time, in the right condition.

Here are the biggest barriers pharmacy teams face today:

🔹 Organizational Culture: Logistics is often treated as secondary, when in reality it’s a frontline part of patient safety.

🔹 Limited Commitment: Without leadership support and investment, pharmacy logistics remain understaffed and under-resourced.

🔹 Lack of Transparency: Fragmented systems mean pharmacists, providers, and supply chain leaders don’t always share the same view of medication status.

🔹 Contracting Out: Outsourcing may cut costs, but it can reduce oversight, creating blind spots in temperature control, compliance, and patient communication.

🔹 Low Resilience: Drug shortages and delays reveal how fragile systems are; resilience means adapting quickly to keep care continuous.

Pharmacy logistics isn’t about moving meds, it’s about moving care.

10/03/2025

If your delivery partner disappeared tomorrow…what’s the one thing that would keep you up at night?

🚫 Missed meds?
🧊 Cold-chain chaos?
😰 No backup plan?

For many health systems, the answer is “all of the above.”

That’s why at Phox Health, we design pharmacy-first logistics that eliminate the “what ifs” and keep care on track, no matter what.

Your turn: what’s the biggest risk you’re working to eliminate in your delivery model right now? 🦊

10/01/2025

Would you trust your prescription to the same driver delivering burritos and energy drinks? 🌯💊

Some gig platforms let drivers toggle into “pharmacy mode” with no training, no accountability, and no healthcare safeguards.

Here’s what they don’t offer:

🔐 Not HIPAA-Compliant: These apps weren’t built for healthcare. Patient data isn’t protected.

🧊 No Medical Courier Experiences: Drivers lack training for temperature-sensitive or high-value prescriptions.

📦 No dedicated fleet: A different driver every day means zero continuity and no accountability.

🚫 No recovery process: When a delivery goes wrong, there’s no seamless way to recover the package… or the trust.

🎒 Shared delivery bags: Your prescription may ride alongside poke bowls, groceries, and household cleaners..

Gig apps prove anyone can deliver. But, in healthcare, a delivery's safety, reliability, and accountability need to be the "standard of care."

Because a $10,000 injectable shouldn’t ride next to a fast-food order. And patients shouldn’t wonder who’s handling their care.

Let’s stop treating pharmacy delivery like a side hustle.

It’s time to expect more.

09/29/2025

World Heart Day reminds us that every heartbeat counts. ❤️

At Phox Health, we know timely access to medication can change outcomes. That’s why we treat every delivery as care, not cargo, so patients can start treatment without delay.

Together, we can build a system where no patient is left waiting.

Phox Health

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