10/09/2025
Emergency forgiveness… something I hear far too often; “ I had an appointment for a service & my kid got sick ( or something the like) & they charged me a cancellation fee!”
At Barlow Body Mechsnics I know all to well that life throws unexpected curve balls.
I don’t charge cancellation fees, normally. Give me as much notice as you can, but please if you or your kid gets sick, tend to that first.
Exceptions to the “no charge emergency cancellation policy”.
1. First time clients that no call no show for your first appointment. Usually (unless your kid is in the ER) those folks are restricted from making future appointments without prepaying or in some cases you may be barred from any future services.
2. Repeat offenders. If you consistently cancel last minute or no show. You say need to prepay for future appointments or in some cases you may be barred from any future services.
BUT - I apply a penalty even to myself when cancellations happen last minute.
If I ask to reschedule your appointment because I’m sick or the like. Your next service is 50% off for the inconvenience.
https://www.massagebook.com/therapists/barlow-body-mechanics
Barlow Body Mechanics massage services in Jackson MI. Massage * Life Coaching * Tarot Card Readings.