03/30/2020
To our patients,
As healthcare providers, we have the safety of our patients, family members, and team members as our number one priority. Based on recommendations from the CDC, NC Dental Board and with the stay at home order issued by Governor Roy Copper, I have decided to close the office for the month of April with the exception of seeing patients with dental emergencies.
If you, a family member or a friend experience a dental emergency, please call our office at 910-455-2151. According to the NC Dental Board, a dental emergency is defined as:
• Severe toothache pain (that has lasted more than 24 hours)
• New or recent swelling of your gums or face (within the past three to seven days)
• Tooth infection
• Recent trauma(a broken tooth causing pain)
As we have always done and continue to do, we follow specific sterilization and safety protocols after every single patient we care for in our practice. This includes steam and cold sterilization of all our non-disposable dental equipment, wiping and/or spraying down all surfaces after each patient use, disposable safety barriers, and providing many single use items that are discarded after every patient.
In addition to our normal cleaning routines in non-patient care areas, we are wiping down high traffic areas like play area, lobby, and restrooms with disinfectants approved by the CDC for Covid-19 and the flu. We continue to wash and disinfect our hands as always in addition to wearing our normal Personal Protective Equipment (gloves, masks, eye protection, lab coats, etc.).
If you have an appointment scheduled, we will be contacting you to cancel that appointment and reschedule for a later date. If you have any questions or concerns, please call our office at 910-455-2151. All phone calls will continue to be answered during this closure.
We appreciate your understanding during this difficult time. It is our hope that you and your family stay healthy and safe.
Sincerely,
Dr. Emmett Jones and staff