10/16/2025
Sophros Recovery, a substance use treatment provider with locations in Jacksonville, Tampa, and a growing virtual IOP program, serves a diverse patient population with a strong focus on veterans.
When a payer system transition at Tricare East, Sophros’s largest payer, caused a significant payment delay earlier this year, our team stepped in.
🧗♂️ The challenge: Cash flow disruption due to stalled payments
🕵️♀️ Our response: Direct outreach and escalation within Tricare’s network
🏆 The result: Issue resolved, payments released, and financial stability restored
As Sophros expands their programs and footprint, Prosperity is proud to deliver RCM support that grows with them and solves problems when it matters most.
Want the inside scoop on how Sophros navigated this issue? Join our live lunch and learn with CEO Nick P***o on November 6th at 1pm. Registration link below.